Position Summary...

Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning. Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and ensuring diversity awareness. Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices.

What you'll do...

Drive associate connect and engagement, working closely with People Managers. Support the rollout of organizational programs and implement key people processes. Assist HRBP Managers & Leaders in designing and deployment of team specific programs

About Team: 
Contact Center (US Shift)

What you'll do:

Create Associate Experiences

Liaise with all new joiners to establish the connect and help them assimilate faster into the organization

Drive associate engagement initiatives through effective associate connect

Capture associate voice survey insights and plan key actions from Focus Group discussions across associate teams.

Handle separations process end to end. Conduct Stay Interviews, make efforts to retain, and ensure smooth offboarding experience

Enable Manager Effectiveness

Coach Mgrs on their roles and people issues

Enable resolution of complex policy interpretations

Resolve team conflicts

Grow Associate Careers

Deep dive into talent landscape and make recommendations as part of cyclical People Processes

Assist Lead People Partner with planning and implementation of People programs and initiatives within the pillar and across IDC.

Linkages with other HR Teams

Provide inputs to HR Operations on the policy gaps channelizing feedback from associates/managers

Ensure transactions related to data and systems (rewards, leaves etc.) are executed in alignment with standard organization practices.

Position Requirements:

Provide support to senior leaders and managers in team/client group in a single business function

Understand business goals and priorities and support manager and business leaders in driving people agenda

Analyze various data and people metrics and identifies trends

Execute cyclical People Processes e.g. goal setting, annual and mid-year performance cycles, promotions, compensation management, etc. with timeline adherence. 

Facilitates or assists multiple team or group level talent discussions

Assist Lead People Partners with planning and roll-out of People programs and initiatives within the pillar and across IDC

Conducting investigations on employee relations matters in consultation with leads

Applies understanding of Walmart values and culture while consulting associates

Manage projects

What you'll bring:

Experience: 5-10  years in experience in Human Resources domain and relevant experience in HR Business partnering.

Planning & problem-solving skill

Data Analytics

Strong communication & Interpersonal skills