Job description 

THE ROLE – SD - HR PMO and Operations Lead

FUNCTION PURPOSE

Provide leadership and oversight of talent initiatives and activities across Americas with an emphasis on cross-functional activities and stakeholder engagement. Coordinate and facilitate across Americas HR and cross-functional teams to enable HR organization do deliver on talent priorities.

KEY RESPONSIBILITIES

Program Management

· Work closely with Americas HR Lead to drive requisite communication and activities to enable HR team to deliver talent agenda

· Provide leadership and oversight on various HR programs in Americas (including core HR processes)

· Manage Americas HR budget oversight in partnership with Finance and HRBP Leads

· Define metrics and track progress on set HR objectives and programs to support business strategy

· Identify and monitor project risks, communicating roadblocks and issues to management

· Program management of HR programs and initiatives for the Commercial teams

· Provide Organizational Change Management guidance and support to projects and HR initiatives

Drive a data-based approach to HR delivery

· Manage and analyze data and key metrics on employee hiring, attrition, staffing, training

· Design and maintain Americas-level talent dashboards to support strategic priorities and decision making

· Liaise with talent acquisition, talent management COEs on shared priorities and programs

· Ongoing analysis on critical talent metrics and programs for Americas, ensuring integrity of the data we provide

· Drive HR planning/reporting process for Americas region to align with strategic priorities of the business

Talent Development

· Demonstrate and champion expected leadership behaviors

· Connect with HRBPs to ensure that critical and new talent programs are getting the correct level of support and sponsorship

· Collaborate with HR talent across the organization to provide visibility with Americas business leadership

PARAMETERS FOR SUCCESS

Key Decision Rights

Owns

· Project planning

· Talent metric dashboards

· Budget management and tracking

· Strategic alignment of HR reporting and metrics to inform critical business decisions around talent

Influences

· Data management and HR systems

· Strategic planning with data

· Staffing and pipeline building

· Project prioritization

Key Performance Indicators

· Project completion rate

· Actual vs. budget

· Data accuracy in dashboards

· Effective talent metric visualization

· Impact of talent data on strategic business decisions

CAPABILITIES

· Strategy: Ability to translate metrics into priorities and to pull concepts into strategic planning around talent initiatives

· HR Consulting: Investigating and taking actions on the day to day problems of the organization

· Organizational development: Translating an organization's role and responsibilities in terms of people needs

· Talent management: Creating a work environment where people are enabled to perform to the best of their abilities

STAKEHOLDER INTERACTIONS

Internal Stakeholders

· Chief People Officer & HRLT

· HRBP Community & Talent Partner Group

· HR COEs

· Americas leadership team (MC)

QUALIFICATIONS

· 8+ years human resources experience; with minimum 3 years in leadership roles

· 3+ years experience in program management or Chief of Staff role

· Extensive project and program management

· Self-starter who is comfortable owning initiatives from beginning to end

· Excellent communication, facilitation and influencing skills