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Assistant Manager / Manager - KCD Chennai - B2B SALES AND SERVICE

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We are looking for an Assistant Manager/Manager to join our team in Chennai. As an individual contributor, you will build and manage productive and professional relationships with clients. Your responsibilities will include ensuring client satisfaction, maximizing revenue, resolving complaints, and conducting in-person meetings. This role requires application of sales techniques, active listening, good communication skills, and the ability to work independently.

Job Title:

Assistant Manager / Manager - KCD Chennai - B2B SALES AND SERVICE

 

Job Description:

  • Position holder will be an individual contributor 
  • Build and manage productive, professional relationships with clients 
  • Ensure clients are using and deriving benefit from IndiaMART
  • Ensure products/services in client’s e-catalog are accurately defined 
  • Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets. 
  • Systematic follow-up and time-bound closures 
  • Prompt resolution of complaints 
  • Daily 4-5 in person meetings (F2F) with clients onsite 

 

Experience Range:

1 - 7 years

Educational Qualifications:

Any graduation, or MBA/PGDM Marketing,

 

Job Responsibilities:

  • Position holder will be an individual contributor 
  • Build and manage productive, professional relationships with clients 
  • Ensure clients are using and deriving benefit from IndiaMART
  • Ensure products/services in client’s e-catalog are accurately defined 
  • Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets. 
  • Systematic follow-up and time-bound closures 
  • Prompt resolution of complaints 
  • Daily 4-5 in person meetings (F2F) with clients onsite 

 

Skills Required:

B2B Marketing, Business-to-Business (B2B), Client Services,

 

Candidate Attributes:

  • Application of sales techniques 
  • Active listening and understanding the business contexts of clients 
  • Good Verbal and written communication 
  • Ability to work independently 

 


 

Set alert for similar jobsAssistant Manager / Manager - KCD Chennai - B2B SALES AND SERVICE role in Chennai, India
IndiaMART Logo

Company

IndiaMART

Job Posted

a year ago

Job Type

Full-time

WorkMode

On-site

Experience Level

3-7 Years

Category

Customer Support

Locations

Chennai, Tamil Nadu, India

Qualification

Bachelor

Applicants

Be an early applicant

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