Assistant Manager / Manager - KCD Coimbatore - B2B SALES AND SERVICE
We are hiring for the position of Assistant Manager / Manager at KCD Coimbatore. The position requires an individual with strong B2B sales and service skills. As an individual contributor, you will be responsible for building and managing productive relationships with clients. Your main goal will be to ensure that clients are using and deriving benefit from IndiaMART. You will also be responsible for accurately defining products/services in the client's e-catalog and maximizing revenue through upselling. Additionally, you will need to achieve fortnightly and monthly client retention and revenue targets, follow up systematically and ensure time-bound closures, resolve complaints promptly, and conduct 4-5 in-person meetings with clients onsite daily. The ideal candidate should have experience in B2B marketing, client services, and possess attributes such as the application of sales techniques, active listening, understanding of business contexts, good verbal and written communication, and the ability to work independently.
Job Title:
Assistant Manager / Manager - KCD Coimbatore - B2B SALES AND SERVICE
Job Description:
- Position holder will be an individual contributor
- Build and manage productive, professional relationships with clients
- Ensure clients are using and deriving benefit from IndiaMART
- Ensure products/services in client’s e-catalog are accurately defined
- Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets.
- Systematic follow-up and time-bound closures
- Prompt resolution of complaints
- Daily 4-5 in person meetings (F2F) with clients onsite
Experience Range:
1 - 7 years
Educational Qualifications:
Any graduation, or MBA/PGDM Marketing,
Job Responsibilities:
- Position holder will be an individual contributor
- Build and manage productive, professional relationships with clients
- Ensure clients are using and deriving benefit from IndiaMART
- Ensure products/services in client’s e-catalog are accurately defined
- Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets.
- Systematic follow-up and time-bound closures
- Prompt resolution of complaints
- Daily 4-5 in person meetings (F2F) with clients onsite
Skills Required:
B2B Marketing, Business-to-Business (B2B), Client Services,
Candidate Attributes:
- Application of sales techniques
- Active listening and understanding the business contexts of clients
- Good Verbal and written communication
- Ability to work independently
