Job Description

As an Enterprise Sales Executive at Freshworks, you will play a leading role in accelerating our company's revenue growth in the Belgium market. In this role, you will develop new business opportunities and advocate multiple Freshworks product lines that focus on organizations (customers) with 500+ employees. As a brand ambassador, you will champion our innovative Software-as-a-Service products to make organizations more productive, efficient, and customer-oriented.

Working hand-in-hand with our marketing team and our business development representatives, you will especially be responsible for the acquisition of new customers, the business development representatives (BDRs) will support you during the initial contact with potential customers and their qualifications.

Your Role and Responsibilities:

Develop a strategic plan to source and develop business opportunities within your assigned territory and to exceed your sales goals through stakeholder mapping, prospecting, qualifying, and closing opportunities
Cultivate relationships with executive-level decision-makers and strive to become a trusted advisor and a partner at your named accounts
Generate specific opportunities at each enterprise account in response to customer requirements and unaddressed pain points
Communicate constantly with other departments such as marketing and pre-sales regarding the design and execution of campaigns to improve our internal and external processes
Use and administer available resources effectively, e.g. steering the business development and presales representatives to reach your individual sales goals.
Provide regular reporting of pipeline and forecasting to the Sales Manager
Travel to customer locations and customer-focused events regularly
Educate yourself to become an expert in SaaS products, CRM systems, and our product suite

Qualifications

A diploma or Master’s degree is desirable
Minimum 5-7 years of sales experience; preferably in an outbound/field executive SaaS software sales environment. Domain knowledge in the field of SaaS, CRM, or ITSM is advantageous
Experience managing the sales cycle from business champion to the C-level
Showed consistent overachievement of sales goals in a large geographic territory selling a technical product
The high degree of customer orientation, negotiation of business terms in line-of-business, procurement teams, and senior management
Experience managing and closing complex sales cycles; being an expert managing sales cycles with 60-90+ days
Highly motivated, with a driven personality and a positive attitude toward sales and CRM products
Willing to go the extra mile with a strong work ethic; self-directed and resourceful
Project credibility with knowledge of the customer service domain, and the potential of the cloud as a game-changer in the enterprise. Understand complex customer requirements on both a business and technical level
Fluent in English, Dutch and French language proficiency is a plus

Set alert for similar jobsLead - Account Executive role in Brussels, Belgium

Company

Freshworks

Job Posted

a year ago

Job Type

Full-time

WorkMode

On-site

Experience Level

3-7 years

Related Jobs

Senior Sales Manager in Financial Services

Accenture

Brussels, Brussels-Capital Region, Belgium

Posted: a year ago

Join Accenture and work in collaboration with Belux and Gallia Sales leadership, Client Account Leads, and Sales leads to bring innovative solutions to our clients. Shape client-specific value propositions and top-notch proposals. Build relationships within Accenture and with our Financial Services clients. Develop sales acumen and learn how we help C-levels transform their organization to be future-proof.

Sales & Service Consultant

Accenture

Brussels, Brussels-Capital Region, Belgium

Posted: a year ago

We are currently looking for talented and motivated people who will: • Support in shaping the agenda of multiple C-level positions on the customer agenda • Operate with a client-first mindset and shape the path to deliver successful outcomes by communicating in a concise way with all clients • Design customer experience to unlock growth and trapped value • Conduct assessments to help to identify vulnerabilities, challenges, and opportunities in the current state of our clients • Help our clients to gain deeper insights in the customer and their needs, behaviors, and frustrations, in order to define a customer strategy and differentiated value propositions. • Demonstrate strong analytical skills by developing financial models and business cases, measuring the value generated from improved customer experience and/or reduced cost-to-serve. • Quickly absorb information and are able to understand and structure complex problems Keep on reading to learn more about the job , your future colleagues & all that Accenture has to offer!   Your job You will be involved in driving business development opportunities and will focus on delivering innovative and action-oriented business solutions and strategies for our leading clients. Within a broader project team, you will develop data-driven insights and formulate recommendations to solve complex challenges on the customer agenda. You will lead and deliver workstreams to drive the ambitioned outcomes, in continuous collaboration with the client. With a people-first mindset, you coach and mentor analysts and junior consultants to support them in further developing their strengths. Much of the work we do is at the cutting edge of innovation and thinking. We involve our people in the latest and newest innovative trends and they largely contribute in publishing and sharing this knowledge as thought leadership to benefit clients, industry, and fellow colleagues.   Your background Minimum 3-5 years of experience Demonstrate prior consulting experience or have a relevant project management background. Master’s degree in Applied Economics, Commercial Engineering or equivalent Former business school students or MBA students Functional experience with growth, go-to-market, commercial, customer & distribution strategies Experience in digital/Strategic transformation programs & value realization, operating model redesigns or service designs Experience in Business analysis, process design, customer journey and maturity assessment High competence in preparing materials and performing presentations required (MS Office PowerPoint, Excel, Word)) Proven presentation and storytelling skills, personal impact and confidence to lead meetings, presentations and workshops Ability to effectively lead a workstream within a broader project scope First class written and verbal communication skills; the ability to articulate complex problems and solutions in a simple, logical and impactful manner Technology knowledge of CRM platforms, Marketplaces, eCommerce, customer analytics solutions, Engagement centers,  conversational AI & chat,  customer portals etc. Entrepreneurial spirit Effective communication in Dutch or French, and English

Technology Operating Model Consultant

Accenture

Brussels, Brussels-Capital Region, Belgium

Posted: a year ago

Your Job As a Technology Operating Model Consultant at Accenture, you will be contributing to shaping and executing our client’s business transformation agendas through technology. As part of our team you will be helping our clients in their largest strategic initiatives and most critical problems at the intersection of business and technology, including digital disruption, industry convergence, growth and innovation, global operating models, sustainable cost management, enterprise transformation, and more. Your job will involve creating and optimizing IT operating models to maximize value for organizations, their employees, stakeholders and customers. You will use your understanding of business strategy and your affinity with technology to define the strategy, and transformation roadmaps of technology organizations. As a continuous learner, you will maintain knowledge of best practices, industry landscapes and emerging technologies and apply these to develop innovative business solutions. As a Technology Operating Model Consultant, you will be expected to: Understand a client’s (IT) operating model, including the organizational structure, processes, and governance and to translate this understanding into transformation activities that will bring value to the client. Recognize the existence of various operating models, and successfully identify the elements that will be most helpful to the client. Design new operating models and transformation program governance. Assess our client’s key IT strengths and weaknesses, based on rigorous analysis and technology & industry knowledge. Guide our clients through transformation programs to successfully implement their strategies. Be a Subject Matter Expert for customer workshops and thought leadership activities. Contribute to business development and build trusted relationships with our key-clients.   Qualifications Your background: Master’s degree in computer science, engineering or strong affinity with technology. Between 3 to 10 years of full lifecycle implementation experience, with at least 3-4 years of experience delivering projects in the Technology Operating Model domain, including experience in one of the Agile scaling methodologies. Experience in an advisory role and knowledge of Agile frameworks (SAFe, Spotify, LeSS, Scrum@Scale...) Certified in SAFe Program Consultant (SPC), SAFe Lean Portfolio Management, SAFe Agilist (SA), Certified Scrum Master (CSM), Professional Scrum Master (PSM), SAFe Product Owner/Product Manager (POPM), ITIL or equivalents Knowledge of IT Strategy, IT Governance and Enterprise Architecture frameworks is a plus. Excellent C-Level communication skills, written and oral. Strong networking skills, building and growing relationships with senior client stakeholders and addressing their needs pro-actively. Ability to build, manage and foster a project team. Fluent in English, good knowledge of French and / or Dutch

Director Consulting Services - Public sector

CGI

Brussels, Brussels-Capital Region, Belgium

Posted: a year ago

Your day-to-day activities As Director Consulting Services (DCS), you have integral responsibility for your clients, your team and the operation. A very fun, broad and challenging role, with great responsibilities and lots of opportunities. We entrust you with leading part of the company. CGI values entrepreneurship and characterizes itself as a flat and transparent organization with plenty of room for personal growth and development. The organization is strongly customer-oriented, with customer satisfaction and project success being the essential factors for personal growth. In this respect, the international network offers unprecedented opportunities to get and give help. You will be responsible for maintaining and developing strong relationships with our customers. You have a leading role in business development/sales activities at existing and new clients. You know how to translate the innovative possibilities of IT into concrete business opportunities, and you see opportunities that you know how to translate into our portfolio. You are responsible for the successful realization of the projects that arise, and you are responsible for the quality of the services provided with the aim of excellent customer satisfaction. You manage a team of 10 to 15 CGI consultants, and you yourself are also part of this team. You recruit new talents, ensure the professional growth of the employees in your team and employee satisfaction. The DCS is a true team player/player, participating in business development and delivery processes together with the VP Consulting Services and other colleagues, sharing industry knowledge and vision with colleagues. What you need to be successful in this role? You know how to balance between customer satisfaction, employee satisfaction and results. You are an inspiring leader who is familiar with your sector and knows how to translate and apply opportunities into value-added solutions for our customers. If so, we would love to meet you! In addition, you have: • a completed Bachelor and/ or Master, preferably in a technical or IT-related field of study; • knowledge, experience and network in the Federal Government and European Institutions • experience with business development, sales and delivery • experience with contracts and financial management; • experience in people management and coaching teams; • experience in the field of IT and/or Business Consulting; • Native Dutch and fluent communication in English and/or French; • residing in Belgium; • team player. Team up with CGI, one of the world's largest, international IT companies. Our people keep Belgium running. Public Sector, Financial, Health institutions, Telco, Manufacturing , Energy companies are clients of CGI. Projects that touch the everyday lives of millions of people. Grow with us and realise your ambition. With thousands of colleagues worldwide, we work in self-managing teams. As a result, we know our business and its challenges and we link this to our IT expertise. We are our customers' trusted advisor by realising sustainable solutions and improvements. We want to be the best place to work for consultants with a passion for sustainable optimisation because: • We work on the most relevant and innovative IT projects, • We operate as one team with people from different backgrounds and with different insights, • We invest in the best people in the market. • Your team and you make an important contribution to this.

Internship in Recruitment

Accenture

Brussels, Brussels-Capital Region, Belgium

Posted: a year ago

Join Accenture Recruitment team as an Intern to explore the world of talent acquisition. Manage candidate journeys, conduct HR interviews, engage with campuses, promote diversity, analyze recruitment data, and collaborate on employer branding initiatives. Be a part of the ambitious BeLux recruitment team in Brussels, Belgium.

Lead - Account Executive ( Customer Experience)

Freshworks

Utrecht, Utrecht, Netherlands

Posted: a year ago

Job Description This position will be a part of the Enterprise sales organisation, that focuses on organisations (customers) with 500+ employees. This is an individual contributor role and as part of that sales team you will participate in our new sales strategy and direction change for Freshworks CX products. Key Responsibilities Sell the CX Freshworks suite of products to “new logo” customers in your territory Identify new CX opportunities, creating end to end sales lifecycle, direct and through the field Tier your accounts and prospect into them alongside your BDR, via tailored and relevant outreach campaigns (social, email and cold calling) Build, develop and manage your sales pipeline Lead and communicate effectively with other departments such as business development, marketing and pre-sales throughout the sales process Travel to customer locations and marketing events as needed Commit to continuous improvement and constant learning Qualifications Minimum 4-7 years experience managing complex ”lead to close” sales cycles for customer service software; preferably in a strategic software sales environment with a focus on acquisition of new customers (Hunter role) Experienced in Value Selling and other key sales methodologies (Sandler, Challenger Sale, BASHO..etc) Domain knowledge and sales experience in the field of Customer Service Software is required Consistent overachievement of sales goals in a geographic territory selling complex software solutions Customer-oriented, extraordinary communication skills, high curiosity and an eagerness to learn are must-have traits Fluent in English and Dutch