Systems and Infrastructure Engineer III(App Support)

You must Sign In before continuing to the company website to apply.

Smart SummaryPowered by Roshi

Application support engineer for the team, addressing data and applications issues, performing root cause analysis, managing application support process, incident management, and change management. Maintaining professional relationships, coordinating across teams, troubleshooting end-to-end issues, and optimizing system performance.

Job description

What you'll do:

Be the Application support engineer for the team & also actively support team as needed. Independently own and address and resolve data and applications issues, provide updates and perform root cause analysis. Perform Application support process, knowledge management, Incident management, problem management, Defect tracking, change management, Reports, SLAs. Plan, execute and implement applications and configuration change procedures. Supervise all alerts related to application and system procedures and provide services proactively.

Maintain good professional relationships with counterparts of engineering, Platform support and end Users. Gain and maintain expertise in flow of application process and systems related to domain. Coordinate across teams and resolve all complex application and system issues ranging in complexity (Low to Critical).

Install and prepare tools required for proper functioning of applications on regular basis. Manage all production system and recommend ways to optimize performance and provide solution to problems and prepare reports for all problems.

What you'll bring:

You have a deep interest and passion for Support with relevant experience in Data and Application end. You have a sound knowledge of operating systems, networking, databases, distributed computing, distributed file system, ETL and application stacks. Good experience in microservices architecture and supporting Applications in Kubernetes environment. Its mandatory to have working knowledge of SQL, NoSQL Databases and Big query. Hands on triaging skills to debug API issues.

You have experience in Troubleshooting issues end to end and can identify root cause using APM tools such as Grafana/Kibana/Splunk/Catchpoint or Prometheus. Ability to segregate the category of issues – UI, Application or Data. Preferred to have code level analysis skills (React/Java/Javascript).

You have hands-on knowledge on ITSM/Service Now/OSC/Jira, Splunk/xMatters tools. Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales.

You have strong problem solving, analytic, decision-making with interpersonal skills.
You are innovative, talented and committed individual with excellent communication, sprit of teamwork and Analytical abilities to drive excellence!

Set alert for similar jobsSystems and Infrastructure Engineer III(App Support) role in Bengaluru, India

Company

Walmart

Job Posted

7 months ago

Job Type

Full-time

WorkMode

On-site

Experience Level

3-7 Years

Related Jobs

Systems and Infrastructure Engineer III

Walmart

Bengaluru, Karnataka, India

Posted: a year ago

Position Summary... Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales. Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities. Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices.     What you'll do... About Team:   We are seeking a highly skilled Systems Engineer to join our Compute Infrastructure Team. As a Systems Engineer, you will be responsible for designing, implementing, and maintaining the compute infrastructure and related service offerings that supports Walmart’s critical systems hosted mainly in Data Centers, Distribution Centers and Stores. You will collaborate with cross-functional teams to ensure the availability, performance, and scalability of our compute resources and services. This role requires a strong understanding of Linux OS, system architecture, virtualization technologies, and a passion for optimizing and automating processes.   What you'll do: Design and implement scalable and reliable compute infrastructure solutions to support our organization's critical systems. Experience working in Linux (Ubuntu / RHEL / SuSE / others ) and Mac environments and good understanding on clustered/distributed systems. Strong knowledge of system architecture, server hardware, virtualization technologies ( VMware, Nutanix , KVM, Hyper-V), and containerization platforms (Docker, Kubernetes). Development Proficiency in scripting and automation using languages such as Python, Ansible, Bash, or PowerShell and Good understating on REST API. Experience with CI/CD tools and configuration management tools like Puppet, Ansible, or Chef. Collaborate with cross-functional teams to understand their compute infrastructure requirements and provide technical expertise to develop effective solutions. Manage and maintain compute resources, including server hardware, virtualization platforms, and container orchestration systems. Monitor system performance, identify bottlenecks, and optimize compute resources for maximum efficiency. Automate infrastructure provisioning, deployment, and configuration management processes using tools such as Ansible, Puppet and Concord. Ensure high availability and disaster recovery of compute systems through effective backup and replication strategies. Troubleshoot and resolve complex system issues, including performance problems, network connectivity, and application compatibility. Perform regular system maintenance tasks, including patching, firmware upgrades, and security vulnerability assessments and remediation. Develop and maintain system documentation, including standard operating procedures, configuration guides, and best practices. Stay up-to-date with emerging technologies and industry trends related to compute infrastructure and provide recommendations for improvement. Ensure production servers and services are highly available 24/7 and participate in on-call support rotation as and when required. Mentor new team members and assist with knowledge transfer requirements. Contributes to an environment that promotes and reinforces the highest standards of integrity and ethics. Demonstrates creativity and strength in the face of change, obstacles, or adversity. Adapts to competing demands and shifting priorities.   What you'll bring: Bachelor's degree in Computer Science, Information Technology, or a related field. Relevant certifications (e.g., Red Hat Certified Engineer, VMware Certified Professional, NCP-MCI) are a plus. Proven experience as a Systems Engineer or a similar role, preferably in a large-scale enterprise environment. Familiarity with cloud computing platforms (Azure, Google Cloud) and infrastructure-as-code concepts. Solid understanding of networking principles, protocols, and troubleshooting. Strong analytical and problem-solving skills, with the ability to diagnose and resolve complex system issues. Apply best practice and team standards while meeting service level objectives Excellent communication and collaboration skills, with the ability to work effectively in a cross-functional team environment. Ability to adapt quickly to changing priorities and manage multiple tasks simultaneously

Systems and Infrastructure Engineer III

Walmart

Bengaluru, Karnataka, India

Posted: a year ago

Systems and Infrastructure Engineer

Walmart

Bengaluru, Karnataka, India

Posted: 6 months ago

You will independently address data and applications issues, perform root cause analysis, manage incidents, and implement application configuration changes. Gain expertise in system processes, troubleshoot issues, optimize performance, and collaborate with teams. Strong knowledge of operating systems, cloud fundamentals, SQL, ETL, debugging, ITSM tools, and excellent communication skills are required. You will be working in Bengaluru, Karnataka, India for Walmart as a Systems and Infrastructure Engineer.

Engineer III, Systems Infrastructure

Thermo Fisher Scientific

Bengaluru, Karnataka, India

Posted: a year ago

What will you do? Provide L3 operational support for Windows infrastructure resides on physical, virtual and cloud environment. Managing the service management work queue to address customer requests within the established service level agreements. Participating in the on-call rotation with other members of the team to ensure support coverage for the global Windows infrastructure. Find opportunities to improve the infrastructure by implementing the standards that have been established by the Global Systems Reliability team. Ensure the highest possible level of server uptime and availability by proactively identifying and fixing infrastructure related problems. Participate in infrastructure upgrades, improvements, and maintenance activities. Bring automation to improve efficiency. How will you get here? Education B.Tech/ B.E in Computer Science or equivalent required. Experience 6+ years’ experience in Windows Server OS Administration 3+ years L3 Infrastructure Operational Support experience 3+ years’ experience with VMWare Virtualization/AWS Cloud infrastructure management Knowledge, Skills, Abilities Proficiency in Windows Server OS Administration Proficiency in VMware Virtualization/Cloud technologies Experience with scripting and automation Experience in working with geographically distributed teams. A mindset of continuous improvement in process with security best practices and cost-effectiveness Ability to work in a team structure, make decisions, tackle problems, analyze, plan, coordinate and prioritize work. Excellent oral and written communication skills to present technical information to both business and technology teams with clarity and precision.

Engineering Infrastructure and Systems Administrator

ASSA ABLOY Group

Bengaluru, Karnataka, India

Posted: a year ago

IAMS Engineering is looking for an experienced System Administrator to manage and maintain our IT infrastructure. The primary responsibilities include hardware maintenance, firmware updates, network services setup, security enforcement, system administration, automation, and disaster recovery. The ideal candidate should have extensive knowledge and experience in Dell hardware administration, Linux and Windows system administration, virtualization, containerization, scripting, and various software tools such as Git, Jenkins, and SonarQube. Strong communication skills and customer orientation are also required.

Quality Engineer III

Walmart

Bengaluru, Karnataka, India

Posted: 7 months ago

Join as Quality Engineer III at Walmart in Bengaluru, Karnataka, India. You will automate REST APIs, Web services, UI, Database using Automation Framework. Collaborate with Developers, review test plans, and ensure high-quality product delivery for functional & non-functional requirements.