Job description 

Essential Responsibilities:

• Leads Regional Service Delivery teams who are responsible for the quality delivery of multiple payroll processes, time & attendance, and related services for a region.  Leads the effort to build a 'catching' organization during the transition, define immediate and future support needs, service models and operational frameworks.  Provides leadership for transitional team during interim transitional period.  Manages payroll queries from employees, managers and HRM's in a timely, and professional manner. Correctly administers payroll processes. Manages service delivery metrics in relation to outsourced payroll.
• Oversees the management, documentation and communication of regional payroll programs, policies, and procedures.
• Manage the payroll process including the calculation of wages, deductions, and payment of employees’ wages
• Ensures appropriate definition of payroll schedules, reconciliations, special processing planning and documentation of business and local requirements.
• Monitor regional government regulations and changes in labor law which may affect payroll processes
• Manage regional employee records such as tax documents and employee files
• Oversee and review preparation of reconciliations and reports

Qualifications/Requirements:

• This role requires significant experience in the Human Resources & Payroll and Benefits Service Delivery. Knowledge level is comparable to a Master's degree from an accredited university or college ( or a high school diploma with relevant experience).
• This role requires at least 6 years of experience in the Human Resources & HR Operations Service Delivery.  
• Authorized to work in market located
• Requires specialized depth and/or breadth of expertise with payroll systems
• Experience with time and attendance systems.
• Skilled in project management

Desired Characteristics:

• Strong oral and written communication skills
• Ability to influence, advise and guide others through options and points of view
• Demonstrated skill in judgement to make decisions and handle complex tasks or problems
• Ability to assess quality of information given and ask pertinent questions to stakeholders.
• Ability to offer new solutions to problems outside of set parameters and is able to construct and provide recommendations.
• Ability to document, plan, market, and execute programs
• Established project management skills
• Demonstrated ability to transfer knowledge and develop others through coaching and mentoring
• Strong consultative skills
• Ability to work independently by leading, guiding, and/or coordinating others and operating within a defined budget.
• Experience in providing independent technical guidance and counsel to HR stakeholders at various level of experience and hierarchy in the organization. Ability to adapt advisory style and tailor final products to target audiences.
• Detail and numerical orientated with good analytical and problem-solving skills.
• Articulate, adaptable, with excellent inter-personal and cross-cultural skills
• Understanding of finance for business.
• Eye for detail, confidence to challenge and ask questions
• Logical, structured and process-orientated thinking
• Good Excel, Word and PowerPoint; quick adaptability to systems, tools and processes.