Key Responsibilities

• Be a self-motivated and result-oriented individual with an ability and experience to manage, motivate and lead teams of skilled staff consistently
• Maintain emphasis within the team on deadlines, quality, knowledge, communication, data privacy, control procedures and continuous improvement on performance standards in a multi-country payroll environment
• Interact closely with Payroll/Offboarding vendors to ensure timely and accurate service delivery
• Co-ordinate with all stakeholders including all HR teams for business needs
• Complete employer obligations around tax filing and other regulatory reporting
• Should be able to lead team  in interpreting, implementing understanding on payroll and HR related legislations
• Escalate and handle issues for timely and effective closure
• Managing External and Internal Audits
• Ownership of process, knowledge documents, and team performance and development
• Analysis of metrics of the team - internal and vendors
• Drive and encourage process improvement opportunities
• Assist with financial forecasting and budgeting including resource management
• Lead projects connected to HR Operations deliverables
• Operational statistics/trends to plan resources proactively
• Complete performance reviews with TL's and meet their respective teams to discuss performance and work with them on development plans
• Coach, provide feedback, mentor, lead by example, and provide direction and guidance to their teams

Qualification

• Graduate 7-9 years/Ops Experience, exposure to process improvement tools, people & process management
• Knowledge of multinational payroll /accounting preferred /  Extensive knowledge of SAP or other payroll processing ERPs / Project Management
• Excellent organization and time management skills. Should exercise good judgment in prioritizing deliverables for oneself and team
• Very strong calculation / analytical skills
• Strong execution skills