We are hiring for the role of SME/Manager Operations at Jio in Mumbai, Maharashtra, India. As a part of this role, you will be responsible for team management, prioritization of tasks, minor enhancements, break fix activities, problem management, and stability analysis. The ideal candidate should have experience in escalation management, customer handling, analytical skills, and project management. This is a full-time on-site opportunity requiring a Bachelor or Master degree with 8-12 years of experience.