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Senior Engineer Operations

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The position of Senior Engineer Operations at Jio requires solving medium to high complexity application incidents, logging and managing incident status, analyzing incident impact, and providing support to end-users. This full-time, on-site role is based in Mumbai, Maharashtra, India, with an educational qualification of BE / B.Tech / MCA and 2-4 years of experience.

Job description 

  • Job Responsibilities :

Able to solve medium to high complexity applications related incidents
coming from end-users or 1st line support.
Logging incidents and their status in Operations Work Flow management
System with collecting all related information (logs, reports, SQL
queries)
Able to analyze impact of incident and communicate it to affected user
areas and minimize it.

  • Education Requirement :

BE / B.Tech / MCA

  • Experience Requirement :

2 - 4 years

  • Skills & Competencies :

Good hands on experience in IT Ops
Trouble shooting experience
Provide support to L1
Strong analytical, problem identification and problem solving skill

Set alert for similar jobsSenior Engineer Operations role in Mumbai, India
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Company

Jio

Job Posted

9 months ago

Job Type

Full-time

WorkMode

On-site

Experience Level

3-7 Years

Category

Software Engineering

Locations

Mumbai, Maharashtra, India

Qualification

Bachelor or Master

Applicants

Be an early applicant

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