Job Description

Employee Experience Program Manager

Integration, Culture, and Employee Development.

The Employee Experience Program Manager is a driven, energetic, and highly organized person to curate and program manage our ‘all-employee’ learning and performance support programs.  As a company, we are entering a new growth phase and change to become a best-in-class software company over the next four to five years.  To achieve these company ambitions, we need every employee to focus on their own continuous self-improvement.  This role is a critical enabler of our success. 

To fit in this role, you have to be passionate about human development and shaping a positive employee experience through development and learning, with a global perspective and set of experiences that help establish learning programs for an organization evenly distributed globally and heavily virtual.    

This role will be responsible for the following:

• Corporate integration experience aimed at accelerating new employees' productivity by getting them up to speed with the company basics 
• Programs that teach, reinforce, and strengthen our Company values to help QAD scale culture as we grow
• A diversity, equity, and inclusion strategy and curriculum that supports our efforts through awareness and skill-building  
• The build-out of the Percipio/Workday skills, competency, and talent optimization modules that enable employee self-service relative to career development, mentorship, and professional development planning
• Non-technical skills development programming that meets the most critical needs of the business
• Manager programs lay the foundation for a consistent cultural approach to people management and ensure all people managers understand their core responsibilities and the full spectrum of people management processes within the organization.
• Brokering leadership development solutions that cultivate a culture of leadership excellence and proficient practice at all levels
• The design, deployment, and ongoing support for the global, corporate people development, performance management, and leadership development processes – including goal-setting, performance coaching and management, and talent review  
• Consultation with Business HR on their leadership development challenges, helping them maximize and tailor corporate solutions to their needs. 

Qualifications

• Highly proficient project/program manager with experience mobilizing cross-functional teams to achieve goals and a project plan
• Experienced with assessing needs, defining learning program requirements, and using data and metrics to measure impact and define ongoing improvement
• Exceptional ability to convey ideas and recommendations in a clear, compelling, and concise way in written, verbal, and multimedia formats
• Creative problem solver
• Highly organized and detail-oriented with a reputation for delivering results
• Strong bias to action and ability to operate autonomously in a high level of ambiguity with shifting priorities
• Vendor management experience is a plus

Education and Experience:

• At least 3-5 years of experience with building HR, employee experience, and/or learning programs from the ground up, including developing strategy, goals, a measure of success, and detailed project plans
• 3+ years of experience owning or partnering on the delivery of programs for onboarding and integration or an equivalent 
• PMP certification is a plus, though not required
• Bachelor’s Degree in Social Science, Education, or Business or equivalent, with advanced education in business, education, or learning, strongly preferred