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HR Employee Services Specialist

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As an HR Employee Services Specialist at Amdocs in Pune, India, you will provide support to employees, managers, and HR teams, coordinate events to enhance employee experience, and ensure seamless HR processes.

Job description 

In one sentence

Supports HR processes by providing services to Amdocs employees, managers and HR teams. Coordinates events and activities to promote the employee experience and enables flawless and efficient end-to-end HR processes.

What will your job look like?

  • Act as a "sensor" to the Field HR and proactively "raises flags" when necessary.
  • Handle ongoing activities in his/her domain within a specific unit, including budget allocation and prioritization when needed. This requires staying up-to-date on the legal and/or professional issues in order to improve and update the relevant activities.
  • Apply knowledge and expertise of the most updated processes and tools in day to day interactions with employees.
  • Provide solutions (which may be customized in accordance with HR guidelines and/or business targets) and implements HR policies/processes/activities in a vibrant environment.
  • You will craft, generate and present a variety of reports that support organizational processes and facilitate ongoing improvement. Update and maintain data of various HR system and issue reports and analyses in support of ongoing monitoring and decision making.
  • Plan and handle operational aspects of HR processes and/or activities from initiation to execution, including alignment of various internal and/or external focal points.
  • Ensure that all the necessary facilities are in place for relevant activities.

All you need is...

  • Bachelor’s degree holder - full time
  • Proven 5 - 9 years of experience 
  • Previous experience in operational roles (that is, handling operational processes and systems)
  • Familiarity with Amdocs and Amdocs systems and experience of working with various partners (internal and external) are seen as advantages
  • Specific for EC and CR: Solid experience in planning, leading and executing similarly complex (employee care / CR) projects and events
  • Specific for CR rep.: Experience working with external associations - advantage
  • Act as Regional focal to advise employees and Managers on various policies, processes related complex matters
  • Work with Business Managers on guiding them on various team related aspects like how to manage difficult conversation, support on critical processes like Progressions, salary revisions, PIP etc.
  • Holding Exit interviews with all voluntary exits and analyze the inputs for various corrective/revised measures to enhance employee experience
  • Support the Business Managers to help them equip with the necessary and required knowledge about various policies, processes and programs
  • Ensure implementation of Employment related new rules and regulations in the region along with Legal team
Set alert for similar jobsHR Employee Services Specialist role in Pune, India
Amdocs Logo

Company

Amdocs

Job Posted

6 months ago

Job Type

Full-time

WorkMode

On-site

Experience Level

3-7 Years

Category

Human Resources

Locations

Pune, Maharashtra, India

Qualification

Bachelor or Master

Applicants

Be an early applicant

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