IAOC Monitoring Specialist
Bosch
Bangalore Urban, Karnataka, India
Job Description Create monitoring checks for the applications using monitoring tools like ICINGA, AppDynamics and New Relic & other tools Relevant experience in the operation of IT services, ideally in the monitoring of IT services - applications and web servers. APM (Application Performance Management), Log Monitoring, Dashboards, and MTTI are more than just terms for you, ideally you know the tool AppDynamics or similar. Create monitoring checks for the applications using monitoring tools (like Icinga, AppDynamics and New Relic) Develop and modify custom monitoring checks using scripts (shell and PowerShell scripting) Manage the monitoring tool installation on the servers. Regular housekeeping, patching, monitoring, and trouble shooting. Add and configure Roles, Users and Groups for the monitoring tools. Provide On-call support for critical incidents. Create & maintain documentation of the environment, monitoring policies and procedures. Technical escalation support, collaboration with onsite/offshore team and customer coordinators, Stakeholders Management, Technical documentation, and Training delivery. Quality delivery of services committed to the customer as per the defined Service Levels and KPI’s Demonstrated ability to handle deliverables meet deadlines and adapt to changing priorities Define and implement monitoring best practices Ensure Customer Satisfaction in the services delivered Identify areas of process and efficiency improvement within monitoring ; recommend prioritized enhancements and close implementation Ensure the required reports (MSR) are accurate and delivered on time Support in technical proposals preparation for new and existing services. KeywordsICINGA, AppDynamics, New Relic, Data Dog, Prometheus, Splunk & ELK, Scripting, IT Infrastructure Automation, Cloud Infrastructure, Kubernetes, Docker Qualifications Expertise in Linux / Windows server administration Containerization technologies (Docker, Kubernetes ) Scripting – PowerShell / Shell / Ansible / Python / Perl / Bash Cloud – Azure / AWS and Google Cloud (preferably certified) Knowledgeable in Basic Oracle Database Administration (SQL Server / MySQL / Mongo DB ) Applications Deployment Application Monitoring by Configuring Infra Monitoring Tools (ICINGA, AppDynamics, NewRelic, DataDog, Splunk & ELK) Infrastructure automation and DevOps pipeline tools (GIT, Jenkins, Ansible) Network infrastructure, Firewall, Load balancing setup, and Security implementation Excellent communication and interpersonal skills Knowledgeable in ITIL Service Management Framework (Incident, Change, Problem management) Qualifications B.E/B.Tech Additional Information 6-8 yrsQualification: B.E/B. Tech /M. Tech /MCA
