IAOC Monitoring Specialist

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Job Description

Create monitoring checks for the applications using monitoring tools like ICINGA, AppDynamics and New Relic & other tools

Relevant experience in the operation of IT services, ideally in the monitoring of IT services - applications and web servers.
APM (Application Performance Management), Log Monitoring, Dashboards, and MTTI are more than just terms for you, ideally you know the tool AppDynamics or similar.
Create monitoring checks for the applications using monitoring tools (like Icinga, AppDynamics and New Relic)
Develop and modify custom monitoring checks using scripts (shell and PowerShell scripting)
Manage the monitoring tool installation on the servers. Regular housekeeping, patching, monitoring, and trouble shooting.
Add and configure Roles, Users and Groups for the monitoring tools.
Provide On-call support for critical incidents.
Create & maintain documentation of the environment, monitoring policies and procedures.
Technical escalation support, collaboration with onsite/offshore team and customer coordinators, Stakeholders Management, Technical documentation, and Training delivery.
Quality delivery of services committed to the customer as per the defined Service Levels and KPI’s
Demonstrated ability to handle deliverables meet deadlines and adapt to changing priorities
Define and implement monitoring best practices
Ensure Customer Satisfaction in the services delivered
Identify areas of process and efficiency improvement within monitoring ; recommend prioritized enhancements and close implementation
Ensure the required reports (MSR) are accurate and delivered on time
Support in technical proposals preparation for new and existing services.

KeywordsICINGA, AppDynamics, New Relic, Data Dog, Prometheus, Splunk & ELK, Scripting, IT Infrastructure Automation, Cloud Infrastructure, Kubernetes, DockerQualifications

Expertise in
Linux / Windows server administration
Containerization technologies (Docker, Kubernetes )
Scripting – PowerShell / Shell / Ansible / Python / Perl / Bash
Cloud – Azure / AWS and Google Cloud (preferably certified)
Knowledgeable in
Basic Oracle Database Administration (SQL Server / MySQL / Mongo DB )
Applications Deployment
Application Monitoring by Configuring Infra Monitoring Tools (ICINGA, AppDynamics, NewRelic, DataDog, Splunk & ELK)
Infrastructure automation and DevOps pipeline tools (GIT, Jenkins, Ansible)
Network infrastructure, Firewall, Load balancing setup, and Security implementation
Excellent communication and interpersonal skills
Knowledgeable in ITIL Service Management Framework (Incident, Change, Problem management)

Qualifications

B.E/B.Tech

Additional Information

6-8 yrsQualification: B.E/B. Tech /M. Tech /MCA

Set alert for similar jobsIAOC Monitoring Specialist role in Bangalore Urban, India

Company

Bosch

Job Posted

a year ago

Job Type

Full-time

WorkMode

On-site

Experience Level

8-12 years

Locations

Bangalore Urban, Karnataka, India

Qualification

Bachelor or Master

Applicants

Be an early applicant

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