JOB DESCRIPTION

Working in Operations at UnitedHealth Group is one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life’s best work.(sm)

If it sounds too good to be true, consider this: Through our family of businesses and a lot of
inspired individuals, we’re building a high-performance structure that works better for more
people in more ways.
Primary Responsibilities for this position are:
– Loading new member or group data into the enrollment database & update the database with changes
– Responding to member eligibility or group questions & verify enrollment status
– Working with various types of member correspondence
– Reconciling eligibility discrepancies, analyzing transactional data & submitting retroactive eligibility changes
– Inventory control of member and group transactions
– Working with underwriters and brokers and do the full enrollment process from inquiries to quotes
– Work is frequently completed without established procedures
– Works independently
– May act as a resource for others
– May coordinate others activities

High school education or equivalent experience

2-3 years of relevant work experience

Careers with Optum. Here’s the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world’s large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life’s best work.SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.