Job Description

The Sales Engineer for the Video Security & Access Control division is focused on supporting key accounts, channel partners, and sales account managers. The Sales Engineer will work to build ongoing technical relationships with our partners and customers as their best advocate for MSI solutions into the future. Your contributions and key position ensure that the solutions we provide keep our customers at their best in the moments that matter.

Responsibilities:

• Engage in opportunities with the sales team and provide technical solutions expertise to both internal and external stakeholders.
• Ability to captivate a meeting by delivering world-class product demonstrations and compelling sales or technical presentations to both C-Level and front line decision makers.
• Provide design consultation including quoting, system design, best practice system architectures, bill of materials development, compliance vetting, etc.
• Develop and maintain strong relationships with customers and partners through technical thought leadership
• Collaborate with Technical Support leadership in post-sales guidance when business appropriate
• Act as a conduit for feedback from partners, end-customers, and internal stakeholders to product management, marketing, development, and other appropriate groups.
• Proactively seek out both internal and external training opportunities to stay current on MSI products and services as well key complementary technologies, industry trends, and relevant certifications.
• Additional responsibilities as assigned by leadership

Qualifications:

• 3+ years’ experience in a sales engineering or pre-sales design role for video/access control products manufacturer
• Self-motivated individual with a positive attitude that demonstrates passion and enthusiasm for technology with an aptitude for customer satisfaction.
• Excellent communications skills, both verbal and written. Ability to explain complex technical topics to both technical and non-technical audiences. 
• Possesses strong problem solving / troubleshooting skills with strong knowledge of IP networking architecture, protocols and security
• Takes on and advocates for personal projects or initiatives and frequently volunteers to take on tasks and responsibilities outside of typical daily responsibilities.
• Has excellent time management and consistently meets deadlines with focus and purpose.
• Demonstrated ability to self-manage working as an individual contributor or as part of a collaborative group.

Specific Knowledge & Skills:

Candidates with technical certifications in the following areas or equivalent experience preferred. (cloud computing, networking, storage technologies, cybersecurity, API/SDKs)

Strong knowledge of or experience utilizing MSI Video Security & Access Control products is highly desirable. 

Able to lift objects up to 50 lbs. and basic mechanical assembly skills for equipment demos 

Ability to reliably travel throughout the assigned territory, sometimes with minimal notice

Travel:
50%+ primarily within your assigned territory. Limited occasional travel internationally may be required

Territory:
The Sales Engineer shall have the responsibility to cover the following territory: Austin, TX / San Antonio, TX

Basic Requirements

3+ years of experience in one of the following: Sales, Engineering, Video or Solutions Architecture

Travel Requirements

50-75%