The Job logo

What

Where

Motorola Solutions Logo

Motorola Solutions

http://www.motorolasolutions.com/

About

Motorola Solutions is a global leader in public safety and enterprise security. Our solutions in land mobile radio communications, video security & access control and command center software, bolstered by managed & support services, create an integrated technology ecosystem to help make communities safer and businesses stay productive and secure. At Motorola Solutions, we’re ushering in a new era in public safety and security. Learn more at www.motorolasolutions.com.\n\n

Active Jobs

20 Jobs

Category

Telecommunications

Recent jobs

Motorola Solutions Logo

Apprentice Trainee

Motorola Solutions

Bengaluru, Karnataka, India

Posted: 11 days ago

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission -critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview Supporting Sales Manager Job Description Job Description: Looking for a motivated and energetic Sales Intern to join our dynamic team. This role is ideal for recent graduates from engineering or MBA programs who are eager to gain hands-on experience in sales. The Sales Intern will support the Sales Head in various sales assignments, both internally and externally, contributing to the growth and success of our company.   Key Responsibilities: - Assist the Sales Head in preparing sales presentations, proposals, and reports. - Conduct market research and analyze sales data to identify trends and opportunities. - Help manage and update customer databases and CRM systems. Knowledge on Salesforce will be added advantage. - Coordinate ,schedule and carry out meetings, calls, and follow-ups with clients and prospects. - Support in organizing and participating in sales events, trade shows, and customer visits. - Collaborate with other departments to ensure seamless execution of sales strategies and proposals.   Qualifications: - Recent graduate with a degree in Engineering or an MBA. - Strong interest in sales and a desire to pursue a career in this field. - Excellent communication and interpersonal skills. - Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). -  Self-motivated, detail-oriented, and able to work independently as well as part of a team. - Strong organizational and time management skills.   Basic Requirements B.Tech/ B. E

Motorola Solutions Logo

Senior Software System Technologist

Motorola Solutions

Birmingham, Alabama, United States

Posted: a year ago

Job Description Provide advanced technical support of Public Safety software solution in a fast-paced & dynamic environment. Escalation point for complex trouble tickets. Must have knowledge of desktop support, networking fundamentals (LAN, WAN, routing and switching), telephony hardware, troubleshooting software applications and diagnosing complex system architectures. Must be a diligent researcher and learner. Love in-depth troubleshooting and reproducing issues. Create, update, manage, and resolve support tickets. Empower team via knowledge transfer. Regular interfacing with customers via phone and through remote connection. Participation in on-call rotation required. Supports the operation, installation, maintenance and service of Motorola Solutions Products. Provides Senior level Tier 3 customer and technical support via telephone to customers in solving Hardware, Software, & Configuration of a NG911 Call Taking and Dispatching Solution. Manage tickets in a timely manner within service management tools. Troubleshooting a wide range of technical issues from front end gui issues to server-side application, GIS, database, telco-related, desktop or system issues. Creating and maintaining strong customer relationships. Deploying and managing software upgrades. Act as escalation point for complex trouble tickets for Tier 2 Support. Acts as the Technical Support escalation point for customer field service technicians. Mentor customers in the areas of product knowledge, troubleshooting and case management. Develop, maintain, review and delivers technical, product support and workflow documentation. Participate in on-call rotation for support calls and escalations. Works variable shifts dictated by support needs.   Preferred Qualifications: Experience, good understanding, and working knowledge of IP networking, network design methodologies and troubleshooting. (Ethernet, TCP/IP, L2/L3, MPLS) Experience, good understanding, and working knowledge of Server Environments, Linux, Windows Server & VMware, highly desirable. Must be highly computer literate with proficiency in applications such as Google Suite, document creation, spreadsheet creation, email and others.  Must have strong self-management skills and "people" skills to work closely with Motorola’s customers and subcontractor, as well as Motorola Sales, DevOps, Engineering,  Project Management, and customer service teams.  Must possess a working knowledge of server hardware/OS, software infrastructure and elite troubleshooting skills to resolve system/application related issues.  Must be able to solve customer problems quickly during stressful situations. Experience/knowledge in NG911 call handling systems. Motorola CallWorks and Vesta preferred.  Previous knowledge and experience working with some or all of the following network equipment: Juniper, HP, & Cisco. This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers #LI-DB1 Basic Requirements Highschool diploma or equivalency 2+years of technical experience Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.