Overview

IPEX is a global team that delivers process and control transformation, simplification, and digitization projects. This role will report into the IPEX Process Transformation team and will be responsible for globally realization and scaling of process efficiencies through the implementation of automations, analytics, task mining and process mining solutions in collaboration and under technical guidance of IPEX Insights & Automation team.

• Deliver simple to medium complexity and quick win automations, analytics & process mining solutions & dashboards to PepsiCo’s IPEX internal & external partners
• Act as a technical analyst for Process transformation group and help identify opportunities to integrate various technologies into business processes
• Understand organizational prioritization and assess opportunities for technology implementations leading to and/or resulting in insights resulting in process improvements.
• Interface with IPEX Insights & Automation teams to determine scoping of projects, develop sustainable and documented efficiency projects for sustained business utilization
• Provide internal team guidance to increase business process integrations with technology, while supporting upskilling and technology implementation opportunities for business facing teams
• Thrives on solving complex problems through automation & innovation in a diverse environment
• Learn about existing and proposed process efficiencies and champion the implementation of same across LATAM markets
• Deliver and facilitate technology awareness sessions to support digitization agenda across controls function

Responsibilities
1. Champion use of technology and digitization agenda

·         Collaborate with internal and external customers to identify process efficiency opportunities and identify appropriate technology to support the initiatives

·         Champion idea of leveraging automations & analytics to introduce process efficiencies for business in a data driven approach

·         Collaborate with Insights and Automation core team to stay updated with technology toolkit

·         Lead internal capability build sessions across LATAM & Europe markets

·         Research market trends by collaborating with internal, external peer groups and attending conferences and propose new technology to the existing toolkit

·         Provide level 1 & 2 SME support for any digitization needs which includes providing inputs from ideation to delivery phases

2. Develop automations, analytics & process mining projects according to published governance frameworks and standards

·         Develop automations and analytics according to published governance frameworks and standards on PepsiCo approved tools

·         Support implementation, sustain and scaling of process mining initiatives

·         Take lead and deliver small enhancements, action flows and front end dashoard in Celonis

·         Own the administration and maintenance of data extraction and transformation jobs

·         Develop technical documentation and implement test plans including designing and developing RPA / analytics / workflows & dashboard test plans, scripts, and procedures

·         Perform unit testing prior to releasing digital assets for UAT

·         Coordinate and support user acceptance and regression testing, including preparing test scenarios and collecting approvals from business process owners

·         Oversee test coverage and the timely resolution of defects

·         Coordinate and support end user manual preparation, training planning and execution and certification

3 . Work independently but also function well within a team of developers to drive cross functional learning, development and sharing of leading practices

·         Develop strong working relationships with internal partners, both business users and technical resources across various groups within PepsiCo

·         Develop peer group with other Embed I&A resources for knowledge sharing on best practices, inventory of automations and provide feedback to mature the embed I&A model

·         Participate in reporting of value tracking from automation, optimization, and other projects

·         Participate in cross-functional collaboration to help develop and implement solutions that are configured as prescribed by IPEX standards

·         Provide accurate and transparent status and escalate issues to supervisor

·         Collaborate with IT & Controls peer groups to learn and apply best practices and propose improvements with evolving technology footprint

4. Contribute to continuous improvement

·         Support business partners to identify areas for improvement with a data driven approach

·         Serve as SME to others seeking to utilize RPA, analytics & process mining platforms for automating and streamlining existing manual processes

·         Identify opportunities for replication and reusability of existing digital assets to drive additional organizational efficiency

5. Provide implementation and post production support to ensure business stability

·         Coordinate and support incident resolution

·         Coordinate and support change request analysis and implementation, including analysis and evaluation of changes

·         Control execution and compliance for all activities aligned with time and quality objectives for area of responsibility

Qualifications:

Higher education degree; Computer Science, Computer Engineering, Mathematics. Management Information
Systems, Finance, Accounting, Procurement, business, or related field

Ability to manage complexity and work independently with large amounts of information – 3 years
Advanced MS Excel skills: ability to work with macros, formulas, big data – 3 years
Basic understanding of proficiency in programming languages, such as C, C++, PQL, Java, Python or .NET – 2 years
Prior experience with process mining tools such as Celonas, process gold – 2 years
Substantial experience with software development life cycle and power platform technologies – 4 years
Experience with Databases and DB operations such as SQL, SharePoint
Exposure to RPA platforms preferable UiPath or other platforms such as Automation Anywhere, or Blue Prism – 3 years
Well versed with Power Automate / Power App / SharePoint experience – 2 years
Understanding of Analytics Development and principles – 4 years
Cross-functional business and application knowledge – 3 years
Exposure to chatbot platforms preferable – 2 years
Experience developing FAQ and transactional based chatbots
Proven aptitude to learn new software quickly
Ability to break down business problems into logical tasks and think creatively
Project and change management experience, preferably involving IT implementations and UAT management – 4 years
Experience documenting process flows and business requirements – 4 years
Strong facilitation/presentation skills
Ability to work with a large, global, functionally diverse, and informed user base that demands
high-quality applications

Must be able to work on multiple initiatives simultaneously and prioritize assignments to deliver
quality work in a timely manner

Ability to balance responsibilities related to production support and project tasks simultaneously
Ability to effectively engage and work with a global team
Solid problem solving and analytical skills
Strong written and verbal communication skills with the ability to clearly document and explain
business processes and automated solution designs and to present technical details to a non-technical audience

Ability to communicate fluently in English, Spanish is a big plus
Willingness to travel 20% of the time