Job description 

About the Role
As a Data Analyst - Product Analytics, you will:  

Drive Data-Driven Culture: Translate complex business problem statements into analysis requirements and work with internal customers to proactively drive analytics initiatives.
Manage Stakeholders: Collaborate with product managers to nurture data-driven product management and decision making.
Influence Product Decisions: Use product analytics/data to recognize patterns and trends to understand user behavior, identify improvement opportunities, and determine potential courses of action for product teams.
Lead BI/Reporting:  Partner with BI teams to build dashboards and forecasting reports, including short-term peak period usage trends, long-term demand & optimum resource allocation forecast.

Qualifications

• 5+ years of hands-on product analytics experience that includes some experience leading initiatives, managing stakeholders, and influencing specific decisions, OKRs or metrics.
• 4+ years of experience with dashboarding techniques to make complex data more understandable and insightful using tools such as Tableau and PowerBI.
• 4+ years of experience using SQL, Snowflake or Alteryx; building and documenting queries for consistent team use.
• 3+ years of experience driving data-driven decision making within product teams going beyond report generation to delivering insights.
• 3+ years of experience using statistical packages within Python/R to analyze structured and unstructured datasets.
• 3+ years of experience using Statistical Modelling & Predictive Analytic tools like XGBoost, FBProphet, Sarimax.
• Exposure to Machine Learning tools like Amazon SageMaker Canvas, Jupyter notebook is an asset.
• Exposure to product analytics tools such as Pendo, Amplitude, Adobe Analytics, Google Analytics, Gainsight is an asset.
• Strong communication skills, including experience in supporting and communicating data-driven analysis to various stakeholders and senior leadership.
• Building and maintaining support processes. Jira, MS Azure Dev Ops and MS SharePoint experience is an asset.
• Tax or Accounting subscription products experience is an asset.