Job Description

Join our dynamic team as an Analyst in the Business Support Group! As an integral part of client engagements and business development initiatives, you'll undertake administrative and research tasks. Key responsibilities include understanding client requirements, following KPMG processes, and actively contributing to client insight support through analysis and feedback. Your role involves efficient task processing, supporting process excellence and innovation, and collaborating with the onshore team. If you're ready to contribute ideas, enhance performance, and ensure quality support, we welcome your application to be a part of our innovative and client-focused team.

Responsibilities

Roles & responsibilities

We are recruiting for an Analyst in the Business Support Group team. Working as an Analyst in this team, your responsibilities will include:

•Undertake the administrative and research assignments – either as a part of an ongoing client engagement, or as a part of business development efforts conducted by the entity

•Build an understanding of the clients requirements and following the KPMG processes

•Develop a working knowledge of Administration Service KPMG and KPIs which are used to successfully drive SLA

•Be familiar with SOP driven administrative products and solutions

•Actively work on enhancing the Client Insight support by analysis of activity, trends and by obtaining / analyzing client feedback

•Help work allocator to close task within the agreed turnaround time through efficient processing and ownership

•Support the team to enhance the performance and client experience through process excellence and innovation

•Work closely with your manager/senior to ensure consistency and quality of support provided by the team, devise quality procedures, standards and specifications

•Ability to integrate into the onshore team and contribute ideas in monthly meetings / conference calls

Qualifications

This role is for you if you have  the below

Educational qualifications

•Any Graduate

Work experience

•0-1 years

Mandatory  technical & functional skills

•High technical skill set with an expertise in MS Office applications e.g. PowerPoint, Word, Excel and Outlook

•Excellent communicator both verbal and written

•Strong narrative writing and analytical skills

•Ability to multitask (handle multiple request at the same time)

•Experience in handling difficult client/situation through effective personalized communication