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Analyst - Sales Effectiveness

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The Analyst - Sales Effectiveness role at Infosys in Bengaluru, Karnataka, India involves driving CRM initiatives, conducting reviews, managing CRM data operations, and ensuring compliance. It requires excellent problem-solving skills, ability to work with large datasets, exceptional communication skills, process optimization experience, and proficiency in Microsoft Office products. This full-time on-site opportunity entails improving sales processes and enhancing sales organization interactions.

Job description 

Responsibilities

Analyst (CRM CoE) – Sales Effectiveness Responsibilities 1. Driving CRM initiatives and execution of campaign across key features and process changes 2. Drive training and communication for new users onboarding, improve users adoption 3. Help drive improvement in CRM data, CSG satisfaction score and pipeline indicators 4. Conducting CRM driven reviews with segments and enabling them for same 5. Interface with relevant stakeholders for CRM systems 6. Manage CRM data operations through BPO process specialist team for accuracy and correctness 7. Ensuring compliance on process changes, tools, technologies, applications, products, and initiatives that are rolled out Skills 1. Excellent problem-solving and analytical skills 2. Ability to work with large datasets and summarize findings to provide insights 3. Exceptional communication skills, and ability to effectively interact at all levels of the sales organization 4. Process oriented: Demonstrable experience defining and optimizing sales processes across different global regions, industries 5. Proficiency in Microsoft Office software products, including PowerPoint, Excel, Word and experience with statistical packages such as Power BI, SAS etc.

Preferred Skills:

Sales Effectiveness->Sales Enablement/Sales Analytics

Educational Requirements

Bachelor of Engineering

Service Line

Sales Enablement
 

Set alert for similar jobsAnalyst - Sales Effectiveness role in Bengaluru, India
Infosys Logo

Company

Infosys

Job Posted

8 months ago

Job Type

Full-time

WorkMode

On-site

Experience Level

3-7 Years

Category

Sales and Marketing

Locations

Bengaluru, Karnataka, India

Qualification

Bachelor or Master

Applicants

Be an early applicant

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