Job description 

Summary of Position:

IT Business Systems Analysis work involves acting as a liaison between the business/end users and IT systems development teams for business needs requiring IT based solutions including:

•Identifying and analyzing business needs, conducting requirements gathering, and defining scope and objectives

•Making recommendations for solutions or improvements to business processes that can be accomplished through new technology or alternative uses of existing technology Researching business requirements and documenting the relationships between the components of the application system (i.e., end users, business processes, data, applications, and devices)

•Translating business requirements into application requirements

Job Purpose Contribute to the design, implementation, maintenance, and continuous improvement of Alcon’s global SAP ERP system in support of Technical Services (Field Service) business functions, working in close coordination with IT and business colleagues in other functional areas and other technical disciplines, and conforming to Alcon’s system and process strategies.  (Technical Services is the business unit responsible for repair and maintenance of Alcon surgical instruments.)

Key Responsibilities:

• Create, revise, and review Functional Design Specifications
• Create, revise, and review Test Scripts for verification of system and process function
• Execute Test Scripts
• Assist in creation and maintenance of materials for Training and Documentation of system functionality and processes
• Estimate efforts required for Design, Testing, and Implementation of system enhancements
• Manage system changes using formal Change Management processes and tools
• Follow the principles of standardization and simplification in system and process design

Key Requirements/Minimum Qualifications:

• Education: Bachelor’s Degree
• Experience: 3 or more years
• Experience/knowledge of SAP modules (in approximate order of importance):
  • CS, SD, LE, MM, SCM

Language

The ability to clearly read, write, understand and communicate in English in business and technical contexts.

Work hours: 1 PM to 10 PM IST