Systems Engineer Supporting Commercial Select
Cisco
Bangalore Urban, Karnataka, India
JOB DESCRIPTION What we are looking for A customer-focused technical sales professional who ensures that relevant technical information and mentorship is provided to the customer, delivering customer success and aligned outcomes. Why you’ll Love Cisco We connect everything: people, processes, data, and things. We innovate everywhere, from launching a new era of networks that adapt, learns and protect, to building services that accelerate business outcomes. And we do it in style with outstanding personalities who aren’t afraid to change the way the world works, lives, plays and learns. We are thought leaders, tech geeks and pop culture aficionados. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. There is a reason why Cisco is picked the #1 place to work at 2 years in a row. It’s a place of pure creativity where employees are valued and appreciated for bringing their true self to work. What You’ll Do As a Systems Engineer you will have a highly customer-facing role and will conduct technical presentations, showcase Cisco products and solutions, set up demonstrations and explain features and benefits to your customer. Technical sales professional serving as a Technology/Product/Solution consultant. Technical orchestrator for an array of Cisco resources, primary responsibility for ensuring successful completion of each pitstop from a technical perspective in the lifecycle selling motion. Provides technical information and design/implementation mentorship in concert with Cisco Architecture Seller team(s). Collaborates with the Account Manager on the customer account plan(s), jointly ensuring customer success. Educate customer on Cisco differentiation. Set brand preference to Cisco. Skills/Qualifications Minimum Qualifications: B-Tech, BE, or equivalent. Excellent written, verbal communication, listening, and presentation skills. Min 5 years of presales experience in technical position (G7). Detailed Cisco products and technologies knowledge. Understand the basic aspects of end to end architecture and should have knowledge on one more technology other than Networking (preferably Data Center or Security). Knowledge of technology architectures in adjacent and associated technologies that can support the customer business needs. (E.g. a security specialist should have an awareness of how security should be applied across Network, DC, Cloud etc.). Have a basic understanding of how to contrast and differentiate Cisco's end to end architectural value. Knowledge on how to handle RFP specifications. Desired Qualifications: Experience working with the large Manufacturing/ITES/BFSI customers. CCNP/ CCIE certifications. Ecosystem platform skills and certification (Cloud, Security) Working towards any industry led certification. Knowledge of programmability (python, REST API, Netconf Yang, Ansible). Knowledge of Software lifecycle selling. Social Media savvy. Who You’ll Work With You will partner with our Account Manager(s), Business Development Managers, Product Sales Executives or Specialists of your account/territory/patch. You will work with partners and customers to ensure the best possible solution. Our account team is dedicated and passionate about our customer’s success. We strive to be the best partner and advocate for our customers. We support and empower each other. In our team, we are passionate about the customer experience and about new technology, we love to learn. We Are Cisco #WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Here’s how we do it. We embrace digital, and help our customers implement change in their digital businesses. But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.) Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take ambitious steps, and we take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward. Message to applicants applying to work in the U.S.: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.