Research - Analyst / Senior Analyst
ISG (Information Services Group)
Bengaluru, Karnataka, India
Job description Description : The ISG Research Analyst supports dedicated research studies aligned to BPO/ITO services industry verticals such as Travel &Transportation, Retail, CPG or technology topics such as ADM, Cloud, Data Center service. The candidate is expected to develop expertise in that area and track all inquiries. The Analyst is expected to conduct secondary research on specific companies for benchmarking assessment, create service provider profiles, track competitive landscape, and market trends. Another key dimension of the role will be to work with databases on outsourcing contracts and allied areas. This will require strong excel and analytical skills. The candidate will have significant ITO or BPO research experience, strong English writing and speaking skills, extensive experience in performing secondary research, and exceptional organizational skills. Quantitative research, familiarity with primary research techniques and exposure to financial analysis is a plus. Responsibilities: Successful execution of secondary research on multi-regional IPL studies Work on custom research engagements with sole ownership, high accuracy, and timely delivery Work on engagements that include service provider profile preparation, technology, and outsourcing trends Data analysis and charting Support lead analysts with writing service provider profiles Deliver ad-hoc requests related to study, competitive intelligence Ability to meet deadlines and deliver results with minimum supervision Excellent time management skills and ability to juggle multiple projects with aggressive deadlines Skills Required: 1 to 5 years of research experience preferably in outsourcing, captives, BPO, Technology, and IT. Experience working on databases like CapitalIQ, Hoovers, Factiva, ZoomInfo, Apollo, Hunter etc. Ability to locate and procure information from established and original sources, especially senior client-facing executives. Ability to extract meaningful information and formulate a point of view based on interviewing internal and external experts, analyzing available data and filling gaps with secondary research. Excellent secondary research skills and analytical acumen, primary research would be an added advantage. Analyze and interpret information from raw data and provide actionable insights Track technology markets and understand enterprises’ focus areas/ needs and service providers’/vendors’ capabilities. Analyze industry trends and data, and generate client-focused reports, briefings, and presentations focused on the Tech industry. Experience in report writing is a must. Ability to analyze quantitative and/or qualitative data to identify relevant findings. Advanced Excel skills and power-point skills Must be highly skilled in time management to facilitate involvement in multiple projects. Must have excellent teamwork skills as well as be self-directed. Must have the ability to work independently and manage communications with senior executives. Ability to work on a flexible schedule, collaborating with both the US and European regions. Might occasionally require long work hours. Education level and experience: Engineering from recognized institutes preferably with MBA Overall good academic track-record
