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Domain Manager - IP Core or DWDM/MW/Transmission

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Ensure a smooth operation of the Services and Network under IP & Transmission domain. Be part of a team managing specific IP & Transmission Network activities. Focus on developing the team to meet SLA/WLA. Collaborate with stakeholders for IP & Transmission Operations. Troubleshoot and find faults in configuration, hardware, and software. Undertake other assigned tasks. Required: Engineering degree, 8-12 years of IP & Transmission experience, knowledge of IP protocols and transport carrier network, customer service skills. Desired: Tracing & Decoding, problem-solving, tenacity, flexibility, English fluency.

What you will do

  • Ensuring a smooth operation of the Services and Network under IP & Transmission domain (Multivendor).
  • Be part of a team managing specific IP & Transmission Network activities.
  • Preventive & Corrective Maintenance.!
  • High focus on developing the team to meet SLA/WLA.
  • Problem Issues and Follow-ups (CSR) with various Stakeholders for IP & Transmission Operations.
  • Performance Analysis & Investigation!
  • Collaborate with Customer, 3PP and related Stakeholders.
  • Ensure smooth and quality system/service handover from Project with Acceptance Test.
  • Management in Trouble-shooting/Fault finding/RCA in configuration/hardware/software
  • Outage/emergency Management.
  • To undertake any other reasonable task as assigned.

You will bring

  • Degree in Engineering or equivalent experience.
  • Having 8 to 12 years of experience as an IP & Transmission Expert in a mobile network environment.
  • Knowledge of IP protocols for Mobility and Enterprise Networks along with the knowledge of transport carrier network over DWDM/SDH/MW (Multivendor)
  • Understanding of Cloud network in reference to IP and transmission technologies.
  • Management and technical certification will be added advantage
  • A consistent track record of success, with a minimum of 8-12 years on job hands-on experience of a large sized technical team in a customer service environment.

Desired skills/knowledge

  • Excellent customer service skills
  • Tracing & Decoding in term of Customer Complaints.
  • Problem solving skills || Tenacity and perseverance || Flexibility in working hours
  • Fluent in written and spoken English, other languages also beneficial
Set alert for similar jobsDomain Manager - IP Core or DWDM/MW/Transmission role in Noida, India
Ericsson Logo

Company

Ericsson

Job Posted

a year ago

Job Type

Full-time

WorkMode

On-site

Experience Level

8-12 Years

Category

Services

Locations

Noida, Uttar Pradesh, India

Qualification

Bachelor

Applicants

Be an early applicant

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