Attributes we look for-
· Awareness of sales methodologies and proposal management
· High degrees of technical acumen with accompanying certifications
· Collaborative team player
· Ability to train Junior SAs and members of the team
· Good communication skills (written and oral) to technical and non-technical stakeholders
· Ability to understand customer business problems instead of just focussing on IT problems and tie them together to deliver specific outcomes to the customer.
· Innovative and passionate about continuous self-improvement on upcoming technologies
· With coaching, mentoring, training and development, a pathway exists to become tomorrow’s Solution Lead or Team Lead.
· RFx, Proposals, Presentations
· Passion for problem solving and enthusiasm for positive customer outcomes.
THE ROLE:
· This role is a specialist Pre-Sales role around Openstack/Kubernetes/OpenShift to support Rackspace customer’s in EMEA & APAC region. This role is part of Rackspace Private Cloud Business unit.
EDUCATION:
· Bachelor’s degree in engineering, Computer Science, Information Technology, or Business is preferred.
· Experience may substitute for the degree requirement at a rate of 3 years’ experience for 1 year of education.
EXPERIENCE:
· 10+ years of solutions engineering experience or experience working as a Pre-Sales solutions architect working with technologies such as Openstack, VMware, Kubernetes, OpenShift
· At least TWO industry certifications required: Linux+, RHCSA/RHCE, VMware, CCNA, VCP, OpenStack, OpenShift, Kubernetes are preferred.
· Experience with or working knowledge of VMware Tanzu and Kubernetes on VMware is a plus.
· Experience may substitute for the degree requirement at a rate of 3 years’ experience for 1 year of education.
Must Have Technical Skills
o Experience working with OpenStack+ Kubernetes/OpenShift technology.
o Certification in Openstack plus Tanzu/OpenShift/Kubernetes
o Ability to lead customer workshops for requirements gathering solution mapping or proposal playback.
o Ability to Respond to technical RFP/RFI
o Owning a specific technology area and becoming the Subject Matter Expert (SME)
o Have experience with OpenStack and Kubernetes architecture and configuration best practices and guidelines.
o Ability to work with Product team to provide feedback from customers and try to improve the product.
Nice to have Skills-
o Experience of working with Private Cloud platforms based on VMware.
o Experience of Tanzu architecture, configuration is a plus.
o Knowledge and experience around security in OpenStack and VMware platform
o Experience in Managed or Professional Services engagements is highly beneficial.
o Attend Trade Shows, User Group Meetings or Conferences, either physically or virtually and present the “Why Rackspace?” message.
o Hands-on with DevOps Tools such as Ansible, Chef, Jenkins, octopus, Git, Bamboo, JuJu, and others is a plus.
o IT Industry experience or exposure to technologies and applications such as Docker, Pivotal Cloud Foundry, OpenShift, configuration management, Kafka or kinesis, Zookeeper, WordPress, Magento, and Hybris is a plus.
Location: Bangalore (WFH) or Remote Work
Travelling: Occasional (Anticipated 10-20% maximum)