Description and Requirements
● Performing outbound calling to new and existing wireline residential customers offering telecommunications products and services
● Building customer relationships by uncovering their stories, getting to know their needs and recommending product selections they feel good about
● Solution based selling approach → overcoming customer objections by listening, understanding, probing, and recommending
● Simultaneously navigating through multiple systems and tools while interacting with customers
● Processing customers’ orders and ensuring its accuracy and completion
● Participating in continuous training sessions and sharing best practices
Additional Job Description