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Customer Success Freshers (2024)

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Dear candidate, We are offering a Customer Success role for freshers in 2024. You will handle client queries, convey customer needs, solve challenges, and build client relationships. Structured onboarding and training will be provided with the opportunity to transition to a full-time role.

Key Responsibilities:

  • Learn our platform Recruit CRM and understand the recruitment business.
  • Handle client queries via chat, email and video calls to gain experience. 
  • Understand and convey customer needs to the team.
  • Solve user challenges, providing solutions or workarounds.
  • Uphold communication guidelines and procedures.
  • Build and nurture client relationships.
  • Continuously strive for exceptional service delivery.

Training:

  • Structured Onboarding: Undergo a structured 9 - months Internship and training program with mentorship during the last 6-8 months of college. Upon successful completion & college graduation, transition to a full-time role.

No. of openings: 10

 

Who Should Apply?

  • Fresh graduates/post-graduates of 2024 in fields like B.Com, BA, BBA, M.Com, MA, MBA, or similar.
  • English proficiency in both written and spoken communication is essential.
  • Those with a basic understanding of the SaaS industry.
  • Candidates with excellent communication, problem-solving, empathy, analytics, presentation, and documentation skills.

 

Selection Process: (All Virtual)

  1. Online Test (MCQ based)
  2. Assignment
  3. HR Round
  4. Interview Round with Functional Leaders
  5. Final Interview with the Founder

 

Location: Work remotely from anywhere in India

Set alert for similar jobsCustomer Success Freshers (2024) role in Bengaluru, India, Hyderabad, India, Chennai, India, Gurgaon, India, or Pune, India
Recruit CRM Logo

Company

Recruit CRM

Job Posted

a year ago

Job Type

Part-time

WorkMode

Remote

Experience Level

0-2 Years

Category

Customer Support

Locations

Bengaluru, Karnataka, India

Hyderabad, Telangana, India

Chennai, Tamil Nadu, India

Gurgaon, Haryana, India

Qualification

Bachelor

Applicants

103 applicants

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Join our team as a Customer Success Associate and provide exceptional service to our clients. As a key point of contact, you will handle customer queries, understand their needs, and solve challenges. We are looking for candidates with excellent communication skills, problem-solving abilities, and empathy. This is a great opportunity for recent graduates to kickstart their career and grow within our organization. With structured onboarding and growth opportunities, you can transition into roles like Account Management. Join our fully remote working culture today!