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Dear candidate, We are offering a Customer Success role for freshers in 2024. You will handle client queries, convey customer needs, solve challenges, and build client relationships. Structured onboarding and training will be provided with the opportunity to transition to a full-time role.
Key Responsibilities:
Learn our platform Recruit CRM and understand the recruitment business.
Handle client queries via chat, email and video calls to gain experience.
Understand and convey customer needs to the team.
Solve user challenges, providing solutions or workarounds.
Uphold communication guidelines and procedures.
Build and nurture client relationships.
Continuously strive for exceptional service delivery.
Training:
Structured Onboarding: Undergo a structured 9 - months Internship and training program with mentorship during the last 6-8 months of college. Upon successful completion & college graduation, transition to a full-time role.
No. of openings: 10
Who Should Apply?
Fresh graduates/post-graduates of 2024 in fields like B.Com, BA, BBA, M.Com, MA, MBA, or similar.
English proficiency in both written and spoken communication is essential.
Those with a basic understanding of the SaaS industry.
Candidates with excellent communication, problem-solving, empathy, analytics, presentation, and documentation skills.
Selection Process: (All Virtual)
Online Test (MCQ based)
Assignment
HR Round
Interview Round with Functional Leaders
Final Interview with the Founder
Location: Work remotely from anywhere in India
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