JOB DESCRIPTION

Why this job matters

The Software Engineering Specialist independently executes advanced activities to deliver the engineering strategy and roadmap that supports BT’s commercial strategy through cross functional business partnering and the participation of a team that pursues innovation as well as engineering excellence.

In this role you will work closely with the Senior Engineering Manager to drive and deliver amazing Customer Experience solutions that will support our Assisted Sales colleagues in Retail Stores and Contact Centres in selling and supporting our Brilliant products and services

You’ll be a competent, experienced Engineer who can lead/mentor a small team to deliver and develop quality solutions exceeding our customers expectations in a dynamic, Agile environment
 

What you’ll be doing

1. Delivers the engineering strategy in ensuring the engineering organisation’s ability to deliver high quality on time and on budget and implementing means of bringing measurability as well as 
predictability to the engineering organisation’s capabilities
2. Executes complex technical decisions, technology choices and architecture for a wide range of high-performance products, capabilities, and platforms, effectively balancing short-term 
impact with long-term transformation
3. Resolves complex and strategic issues using advanced technical knowledge, across wider industry and/or specific sectors, and develops bespoke or leading edge, technically complex 
solutions (e.g., relating to new, un-tested technology and/or large-scale impact of products)
4. Executes and contributes to the development of the ambitious and compelling technical roadmap to meet the needs of the business, engineering team, and partner teams
5. Executes engineering and operational excellence initiatives, implementing metrics and process for regular assessment and improvement
6. Drives an engineering culture that fosters innovation and creativity while delivering high quality products with predictability and reliability
7. Writes, tests and reviews code, refining and rewriting as necessary independently and communicates to engineering professionals and colleagues involved in the project
8. Solves complex and escalated aspects of a project, performing coding, debugging, testing and troubleshooting when necessary
9. Plays a positive contributor role in the software engineering organisation, implementing the technical vision and the pursuit of innovations regarding new technologies, platforms and 
applications
10. Evaluates, implements and maintains high-quality tools and complex automation processes to support continuous delivery and developer productivity
11. Implements new architectures, standards, and methods for large-scale enterprise systems
12. Researches, designs and writes new software and performs deep dive data analysis, to identify issues and implement ways to improve working processes within the area of software 
engineering responsibility, such as avoiding and reducing technical debt 
13. Mentors other software engineers, helping to improve the team’s abilities by acting as a technical resource
14. Champions, continuously develops and shares with team knowledge on emerging trends and changes in software engineering
 

Skills required

•    Experienced in Agile Development (proficient in Build, Measure, Learn and iterative design and development)
•    Programming/Scripting: Strong Front End/Web Developer, experience of Outsystems and GraphQL desirable
•    Debugging
•    APIs/Web Service Integration (wiremock experience desirable)
•    Microservices/Service Oriented Architecture
•    IT Security
•    Cloud Computing
•    Artificial Intelligence/Machine Learning
•    Continuous Integration/Continuous Deployment Automation & Orchestration
•    Software Testing
•    Application Development
•    Algorithm Design
•    Software Development Lifecycle
•    Project/Programme Management
 

Our leadership standards

Looking in:
Leading inclusively
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.