Job Role

As the Head of Sector & Product Development, you will be responsible for defining the strategic direction of our Sector & Product portfolio. You will need to collaborate with the Business Stakeholders – Leadership, Operations & Solution Design to develop new offerings within the Sectoral and Product mix in order to support growth DHL Supply Chain India Business

Job Responsibilities

• Develop overall Product Roadmap & Strategy along with BD & India Regional Leadership.
• Create plans to achieve 2025 Product & Sector aspirations for the India Business.
• Support and Drive Business Development & Customer Development colleagues to develop pipeline in the new Sub Sectors & Products to meet the 2025 aspirations.
• Support BD & CD colleagues in large Opportunities & Customer Pursuits in select subsectors and Products.
• Collaborate with Marketing for overall Product Positioning and Communication.
• Develop new product offerings in line with the Product Roadmap & Strategy incl. but not restricted to EV Logistics / In Plant Logistics / Data Centers / Semiconductors / LLP / Packaging etc.
• Define the New offering requirement based on current white space, Country Leadership / APAC/ Global vision.
• Create Roadmap for new product offering.
• Collaborate with Solution Design & Operations to create the offering and design Governance structure for the same.
• Create Product Performance Management Structures to improve Key metrics & Profitability for our new Offerings.
• Develop and Deploy KPI’s and scorecards to capture New Product / Sub Sector performance..
• Identify key projects and interventions during new product development & define deliverables.
• Execute these projects in collaboration with relevant functions to achieve defined deliverables.
• Identify Service enhancements for existing portfolio and lead execution in capacity & capability enhancements.

Skills Required

• Consulting or Product Development Experience in a 3PL / Contract Logistics Organization or a Tech Driven Logistics Startup Organization with an understanding of the trends and business drivers of Contract Logistics Business.
• Ability to work in ambiguous situation and with multiple internal stakeholders to drive the growth of the product.
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
• Strong communication and negotiation skills, with the ability to conduct convincing presentations and influence decisions.
• Listens attentively, and summarizes or asks questions, when needed, to clarify information.
• Ability to build rapport with clients, Internal stakeholders and handle multiple initiatives at a time.
• Excellent interpersonal skills, ability to work well in cross-functional teams.
• Exposure to analytics and data summarization.
• Proficient in Word, Excel, and PowerPoint.
• 5-10 years’ experience in Consulting + Contract Logistics environment in a Business Development / Operations / Product or Service Development Role