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Assistant Manager - Operation

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Join our team as a Project Manager and help us in maintaining good working relationships with customers. You will coordinate and communicate with vendors and ensure that all service providers meet customer requirements. Additionally, you will support operations staff and work towards meeting business requirements. Excellent communication and leadership skills, good documentation and people management skills are required.

Customers • Maintain good working relationships, Co-ordination, discussion and communication 

• Independently inbound operation handling / leading Project Manager 

• Assist to meet performance targets 

• Together with Project manager participate in problem solving and trouble shoot process, improvement process and innovative ideas to create pipeline projects Vendor (Logistics service provider) 

• Ensure all service providers meet Customer requirements and follow the SOP MIS and Billing Inputs 

• Ensure to provide right input to FBAP team for LSP billing 

• On time and accurate MIS for JCB part / production planning Area Operations staff at all levels 

• Daily working process review and discussion 

• People management Supervision of Operations 

• Coordination with buyer and LSPs for appropriate decisions to meet business requirements. 

• Ensure operational issues are registered and resolved or escalated to next level within time frame and most efficient possible manner. 

• Ensure accurate planning and end to end managements of all inbound shipments. 

• Support on ad hoc requirement and convert ideas into projects, Adherence to project’s SOP 

• Ensure that the SOPs are being followed and adhered to by LSP/JCB and LLP team members 

• Ensure SLA are met and actions to be taken to ensure all KPIs are met as agreed Safely and Quality Assurance 

• Ensure safe working practices and environment within the projects. 

• Participate in DESC quality policy and initiatives e.g. ISO accreditation. Skills 

• Communication skills (English/Local Language), spoken and written 

• Leadership skills 

• Good Documentation skills – Document Screening, Archiving and retrieval 

• Good People management Skills 

• Soft skills

Set alert for similar jobsAssistant Manager - Operation role in Mumbai, India or Pune, India
DHL Logo

Company

DHL

Job Posted

a year ago

Job Type

Full-time

WorkMode

On-site

Experience Level

3-7 Years

Category

Supply Chain and Storage

Locations

Mumbai, Maharashtra, India

Pune, Maharashtra, India

Qualification

Bachelor

Applicants

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