Job Description

Business Setup and Management:

• Establish and implement the Gold Loan vertical's business strategy, ensuring alignment with the company's growth targets.
• Develop comprehensive budgets, prepare reports for senior management, and monitor compliance with company policies.
• Oversee all financial aspects, including budgeting, forecasting, and analysis, to ensure sound financial management.
• Assess and identify growth opportunities in current and prospective markets, setting clear goals and objectives for the vertical.
• Design business strategies and plans to achieve company goals and regularly assess overall company performance.
• Evaluate and implement strategic alliances and partnerships with fintech players across the gold loan value chain.
• Develop and execute effective sales strategies for Gold Loan products including doorstep gold loan product.

Revenue Generation and Client Relations:

• Lead a nationwide sales team to achieve sales targets, fostering productive relationships with key customer accounts.
• Negotiate and close agreements with large customers, ensuring their satisfaction.
• Monitor and analyze performance metrics, suggesting improvements and providing timely solutions aligned with client needs.
• Liaise with Marketing and Product Development departments to maintain brand consistency.
• Oversee the performance of multiple zones and regions, ensuring targets are met or exceeded.
• Effectively cross sell and up sell products to customers.
• Monitor asset quality, compliance, and adherence to SOPs.

Team Leadership:

• Lead and manage a team of professionals within the Gold Loan vertical, setting clear objectives and providing guidance.
• Create a collaborative and high-performance culture, promoting excellence, accountability, and continuous learning.
• Provide mentorship and support to team members, monitoring their performance and offering regular feedback.
• Collaborate with Zonal and Regional Heads to align staffing and resource allocation with business needs.

Stakeholder Management:

• Manage relationships with existing banking partners, ensuring their satisfaction and retention.
• Identify and onboard new banking partners, expanding our range of offerings in the Gold Loan vertical.
• Proactively monitor rate movements and liability profiles of partners, managing any rate changes effectively.
• Foster relationships with key stakeholders, including regulatory bodies, industry associations, and financial institutions.

Risk Management:

• Implement effective risk management strategies to safeguard the division's interests.
• Monitor the overall portfolio health (delinquency levels) and take adequate actions to ensure portfolio quality.
• Monitor the mark to market status of the portfolio and plan gold auctions to ensure zero LTV breaches.
• Stay updated on industry trends and regulatory changes.

Brand Promotion:

• Oversee brand promotion initiatives and marketing campaigns to enhance brand equity.
• Ensure a strong market presence and customer engagement.

The Successful Applicant

Qualifications:

• Graduation / Post Graduation (MBA Preferred)

Experience:

• 12 to 15 years with a proven track record in managing a gold loan end to end.
• Experience in setting up and expanding new business verticals preferred.

Functional Competencies:

• Experience in designing products & schemes.
• Management of sales channels - branch, doorstep gold loan, cross sells.
• P&L management of the gold loan business.
• Manage Portfolio at Risk (PAR) and track the mark to market metrics of the portfolio.
• Deep understanding of RBI compliances related to gold loan.
• Management of gold auction procedures.
• Experience in managing risk related to gold loans.

Behavioral Competencies:

• Strategic and analytical thinking.
• Strong communication and interpersonal skills.
• Problem solving and decision-making skills.
• People Management skills.
• Networking skills.
• Ability to handle ambiguity and incomplete information.