Roles & Responsibilities

• Conduct classroom/online training sessions on the product, process, soft skills
• Conduct skills gap analyses to identify areas of improvement
• Identify training needs and creates customized training programs and inventions around them
• Monitoring existing individuals, identifying training need, and organizing refresher training programs to relaunch individuals back to high performance
• Content creation (ILT modules, e-learning modules, collaterals, learner guide, and facilitator guides)
• Responsible to escalate possible new hire attrition and flag poor performance, misfit skills, or behavioral issues in training promptly
• Prepares new business development executives by conducting orientation to sales processes (New Hire Training)
• Providing resources and assistance through refresher training sessions
• Determines training needs by auditing calls, studying sales results and reports
• Analyze day to day needs for training in the sales team
• Develop material required for training
• Develop new approaches and techniques for making improvements in training programs
• Maintain and update records of training material 

Experience and required skills

• Proven work experience as a Sales Trainer (Mandatory Experience: 1 to 6 years in training)
• Preferred Qualification: Graduate or MBA in Marketing/ Human Resource or its equivalent
• Ability to manage the full training cycle
• Hands-on experience with e-learning platforms
• Excellent organizational skills
• Proficient with Google suite
• Phenomenal communication, presentation, and public speaking skills
• Organizational and time management abilities
• Critical thinking and decision making
• Knowledge of video creation is a plus