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Freelancer Tele Counselor

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As a Freelancer Tele Counselor at Testbook, you will guide students in choosing the right product, resolve queries, make outbound calls, sell memberships, explain product features, and ensure a great customer experience. This remote freelance job based in Navi Mumbai requires a high school diploma, outbound telesales experience, Hindi language proficiency, and excellent communication and interpersonal skills.

Roles & Responsibilities:

  • Take responsibility and guide the potential Students over the call to choose the right

product and help them in making better career decisions.

  • Resolve queries regarding the Company & Products
  • Responsible for making outbound calls and regular follow-ups on leads assigned.
  • Selling Membership to the Students as per their requirement.
  • Responsible for explaining the product features in detail and how to use the packages.
  • Providing the right customer experience 

 

Telecaller Requirements:

  • High school diploma or equivalent.
  • Any domestic outbound or telesales experience required
  • Understand and Speak Elementary Hindi Language.
  • Minimum age requirement is 18+.
  • Superb verbal communication.
  • Ability to switch your communication style on a whim.
  • Superb interpersonal, research, and record-keeping skills.
  • Capacity to receive critique without internalizing it.
Set alert for similar jobsFreelancer Tele Counselor role in Navi Mumbai, India
Testbook Logo

Company

Testbook

Job Posted

a year ago

Job Type

Freelance

WorkMode

Remote

Experience Level

3-7 Years

Category

Business Consulting and Services

Locations

Navi Mumbai, Maharashtra, India

Qualification

Diploma

Applicants

23 applicants

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