Job Description:

Description

Airbus started its Digital journey. The objective being to transform the company and to prepare it for the future. This transformation includes new global governance, new ways of working and the implementation of digital business services and platforms. As a part of this transformation journey we have set up a GIC in the silicon valley of India - Bangalore. This state of the art GIC is responsible for driving excellence in IT for Airbus. To manage these complex environments and teams  are managed by the group manager. 

Currently Airbus is looking for Group Manager- Monitoring Solutions,  to join the Bangalore, India location.

Group Manager- Monitoring Solutions, will be part of the Information Management (IM) function and is responsible for the day to day innovation, build & operation of the Global Digital Workplace Team located in INDIA. He/ She will be the business operations manager IM Digital Workplace group, which involves operational management of budget, Supplier management, risk/issue management and change control support. 

The successful candidate shall establish team goals by evaluating, identifying & understanding the business strategy and technical trends as well. He/she shall accomplish the team results/performance by communicating job expectations, planning, monitoring, coaching and leading the team in the right direction.

Qualification & Experience

Graduate/Post Graduate with 10+ years of experience in Infrastructure and Application Monitoring 

Expert level:

Business / affairs Management

Project Management

Leadership skills

Ability to engage and motivate people

Experience in building new teams and defining the road maps

Intermediate level:

Service Delivery Management 

Digital Workplace Software/tool development experience

Other:

Knowledge of Aerospace domain (desirable but not mandatory)

Knowledge and in depth understanding of Monitoring Solutions - Splunk, Zabbix, Hypervisor Command Centre (HCC), HP BSM etc. tools

Knowledge on implementing and managing the Monitoring Solutions for continuous threat monitoring and remediation activities at global scale.

Knowledge on  Agile/ SAFe principle and Service Management best practices

Quality management System awareness is desirable 

Capability to understand and deliver new business and customer requirements in the Digital domain 

Ability to shift between domains and multi-skills experience is highly desirable.

Professional Networking skills 

Basic French knowledge is desirable 

Responsibilities : 

Hold the full responsibility to lead Global Monitoring Solutions team  in right direction to achieve the success

Managing co-ordination of the partners and working groups engaged globally in projects

Manage global communications and alignment with widely spread global stakeholders

Take the accountability of developing and maintaining a detailed project plan

Provide an enterprise perspective when identifying and addressing business needs

Strong passion for technology, modern platform mind-set and solving customer problems

Ensure that project deliverables are in line with the project plan

Manage project scope and change control and escalating issues where necessary

Manage resource capabilities and assignment (AI internal resources and In situ Supplier)

Work closely with the global business team to ensure the project meets business needs

Effectively manages project risk through mitigation planning

Motivates team to work together in the most efficient manner

Conduct the performance evaluation of the team

Overall Cost /budget Estimation and control

Experience in designing, integrating and managing IT solutions

Ability to provide solutions, determine overall design direction and provide recommendations for complex issues

Awareness of the role of Information Management plays in enabling the business objectives to be met

Develop and implement procedures and procure tools pertinent to the effective and efficient operation.

Ability to prepare, maintain and analyse service reports to address any possible delays/issues before it occurs.

Liaises with, and updates progress to, project board/senior management

Manage all aspects including project training within the defined budget

Help team to identify their appropriate career path

Develop competencies of the Team and prepare for future competencies

Continuously look new opportunities and new customers within the frame of Global In-house Centre Technology Services Solutions

Manage and lead the team on day to day operational basis and drive continuous process improvement

Lead the team using a performance management and development process with the right training program.

Provide effective performance feedback through employee recognition, rewards, and disciplinary action when it’s required.

Work with Human Resources Team to interview and recruit right team based on the business need

Coach, mentor, provide oversight and direction to the team accordance with the organization's policies and procedures

Develop the team to take the delegation and empower them to take responsibility for their jobs and goals

Success Metrics

Success will be measured in a variety of areas, including but not limited to

Bring innovative cost effective solutions

Achieve the customer satisfaction

Agile mind-set, collaborative way of working.

Consistently ensure the on-time delivery and quality (first-time-right) of the projects.