Job Responsibilities:

• Monitor production queues to ensure all customer origination files are scheduled and processed as it relates to the EFTS job stream.
• Prepare the appropriate general ledger entries for settlement to incorporate in the final daily EFTS sub-proof.
• Ensure all appropriate EFTS endpoint destination files meet all internal and external deadlines. 
• Ensure accuracy of preparation, submission, and verification of all destination files.
• Ensure the appropriate file settlement between EFTS, internal (DDA, etc), and external agencies Federal Reserve Bank and EPN (Electronic Payments Network). 
• Monitor the receipt, control, processing and accounting of all receive and origination files to/from Federal Reserve Bank and EPN to ensure all internal and external departmental, and NACHA (National Automated Clearing House Association) deadlines are met. 
• Perform the daily EFTS Day/Evening/Returns/Returns Miscellaneous  proof function to ensure an in proof condition and no financial impact to other areas or customers. 
• Review and reconcile the daily out of balance customer input files and provides the appropriate settlement.
• Assist in the receipt, investigation, and resolution of Trouble Reports they as it relates to production problems, problem files, and customer request.
• Deal effectively with staff and management to accomplish business needs and objectives.
• Escalate any exceptions, unwarranted activities, spike in volume, etc immediately to management
• Ensure that all relevant deadlines and stipulated controls are met.
• Provide MIS reports with accuracy and completeness of data.
• Assist in the training/education of other members in job functions/procedures relating to the unit.
• Comply with the Standard Operation Procedures, abide by the Code of Conduct and ensure strict adherence to the Company’s policies.
• Process any required back-up tasks relating to production, identifying ways to improve current work practices.
• To work with minimum supervision and act on own initiative to identify tasks to be undertaken.
• To participate in the rotation of functions within the group ensuring no degradation to work flows
• Will be supporting the US Payments during the US Cut off hours, hence will be working in a complete US shift.

Required Skills, Experience & Qualification: 

• Graduate with Minimum 0-2 years of experience in Banks/ Financial Institutions.
• Graduates with good academic record. 
• Experience and a working knowledge of various aspects of International Payment Processing Operations.
• Experience in a back office operations of a reputed foreign bank or it's processing arm/private sector bank/public sector bank would be beneficial. 
• Knowledge of ACH & international payment conventions & practices is preferable. 
• Good Interpersonal skills to be able to communicate internally or externally and at all levels and should be a team player. 
• Excellent written & oral communication skills in English. 
• A proactive approach to problem solving, taking ownership of issues and having the determination to follow through. Escalate issues as appropriate. 
• Strong PC and analytical skills.  
• Knowledge of MS Access, Excel, PowerPoint, and Word