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Reference Data Specialist - Team member

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We are looking for a highly organized and deadline-oriented individual to join our team. The primary responsibilities include setting up client records, maintaining work logs, and investigating exceptions. The role requires strong English communication skills, analytical abilities, and attention to detail. A graduate with 0-1 years of experience in a bank operations environment is preferred. Knowledge of cash and trade products is a plus. The candidate must have excellent PC skills, including proficiency in MS Office, particularly MS Excel. The ability to work in a fast-paced and changing environment, adaptability to a global team environment, and willingness to work in WHEM shift are also required.

Job Responsibilities:

 

  • Each staff will be primarily responsible for executing the task assigned in the group which would include, though not exhaustive, setting up clients records on the system, maintaining work log, investigating exceptions etc.
  • Responsible for the timely and accurate adding & updating of client’s information in respective Functional applications / Global Systems & mainframes.
  • Manage the workflow of BAU, handling requests made to the Static Team from CSO’s, Implementation Team & Internal Departments. 
  • Ensuring work is processed within established timeframes, is subject to the necessary controls and that targets are met accordingly.
  • The role involves interaction with Lines of Business and Internal clients via telephone or email, some of whom maybe of a senior capacity. 
  •  Respond to queries received via mailbox and resolve any client issue on priority
  • Working on various BAU Projects assigned from time to time & ensure timely completion of projects. Process any required back-up tasks relating to production, identifying ways to improve current work practices
  • The job also involves extensive investigation on a transaction and ageing level.  Although the role will have individual responsibilities, expectation will be to contribute to meeting team’s goals and SLA’s.
  • Escalate and refer all concerns or non-routine situations to supervisors and managers.

 

Required Skill, Experience & Qualification– 

  • Strong English written and verbal communication skills are required.
  • Graduate with 0-1 years experience in a bank operations environment. Knowledge of cash & Trade products would be an added advantage.
  • Demonstrate analytical skills and attention to details, highly organized and deadline oriented, are strengths. 
  • High Level of Client centricity, sound communication and Solution orientation
  • Excellent PC skills, proficient with MS Office suite of products, particularly MS Excel. 
  • Excellent written and verbal communications, as well as interpersonal skills. 
  • Assertiveness to ask questions and pursue open issues until resolution in a positive and professional manner.  
  • Ability to adapt to a very fast pace and changing environment. 
  • Ability to work within a global team environment, spanning several regions, and time zones. 
  • Willingness to work in WHEM Shift (7:30 PM to 4:30 AM).


 

Set alert for similar jobsReference Data Specialist - Team member role in Mumbai, India
JPMorgan Chase & Co. Logo

Company

JPMorgan Chase & Co.

Job Posted

a year ago

Job Type

Full-time

WorkMode

On-site

Experience Level

0-2 Years

Category

Data & Analytics

Locations

Mumbai, Maharashtra, India

Qualification

Bachelor

Applicants

Be an early applicant

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JPMorgan Chase & Co. Logo

Reference Data Specialist - Team member

JPMorgan Chase & Co.

Mumbai, Maharashtra, India

Posted: a year ago

Join us as a Reference Data Specialist - Team member at JPMorgan Chase & Co. in Mumbai, Maharashtra, India. This is a full-time opportunity in a bank operations environment. Your role will include setting up client records, maintaining work logs, investigating exceptions, and managing workflow. You'll need strong English communication skills, analytical skills, and attention to detail. Proficiency in MS Office, adaptability to a fast-paced environment, and willingness to work in the WHEM Shift are required.