JOB DESCRIPTION

Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay – a company you can be proud to be with.

We are looking for an experienced Senior Product Manager to join our dynamic Buyer Experience & Focus Categories team. In this role, you will be responsible for the eBay onsite product experience for some of eBay’s Fashion categories (Apparel, Sneakers) and drive our understanding of customer, market and business needs. You will also work with our add-on services technology platform that powers eBay’s Authenticity Guarantee program as well as other add-on services that meet our customer needs. 

You will be working with many groups within eBay, and have the opportunity to gain in-depth knowledge of e-Commerce and business at scale. You will also participate in user research to better understand our customers through both qualitative (site visits, usability testing etc.) and quantitative (metrics, surveys, etc.) techniques. You will create exciting roadmaps and help sell the vision to our highly cross-functional organization. You will execute on the roadmap in collaboration with our partners and help us do the right thing for our customers and our businesses.

Responsibilities:

Develop the vision and roadmap for eBay onsite product experience for pre-loved apparel and sneakers, as well as, improve & scale existing programs such as Authenticity Guarantee

Become an expert on Fashion enthusiast buyers’ needs and pain points on eBay through planned discovery and self- learning

Define functional requirements to enable large scale UX and platform updates 

Manage communication with executives and align the global teams on the product roadmap

Develop customer insights that inform what we should be building by leveraging data insights, partnering with other eBay cross-functional teams, and by meeting with eBay users

Manage a scrum team of engineers to deliver projects on time using Agile methodologies

Prioritize features and manage the backlog. Coordinate, facilitate and drive efforts across cross-functional teams

Promote a culture of quality, customer-centricity, scalability, and reliability

Deliver results that are key to eBay’s business

Qualifications:

7+ years of Product Management or equivalent experience

E-commerce experience in one or more of the following areas: product management, seller or frequent buyer, category management, business operations

Strong customer empathy and a passion for building great customer experiences across web & mobile devices

Experience with both user facing as well as platform products, working in partnership with engineering leads, UX designers, and business partners

Solid technical background, with experience in working with engineering teams to manage software products using agile methodologies

Excellent written and oral communication skills are key. Our team constantly communicates with executives and you are expected to build and communicate vision, roadmap and execution plans

Ability to analyze data and work with analytics partners to determine what tracking is needed, how the results will be reported etc.

Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/ 

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The pay range for this position at commencement of employment in California, Washington, or New York is expected in the range below.

$149,200 - $234,850

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com.  We will make every effort to respond to your request for disability assistance as soon as possible. View our accessibility info to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. For more information see: EEO is the Law Poster and EEO is the Law Poster Supplement.

Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico.

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