JOB DESCRIPTION

Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect and share around the world? If you’re interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay – a company you can be proud to be with.

​As a Staff Content Designer on our Collectibles team, you’ll help connect buyers and sellers of collectibles like trading cards, Funko, coins, comics, fine art and more. You’ll collaborate on the design of simple, functional and accessible experiences that also foster a sense of delight, discovery and achievement. You’ll own the end-to-end product content strategy for collectibles services like the eBay vault, Collection and Price Guide, as well as buying and selling experiences. You’ll work closely with product design, user research, product management, brand, marketing and engineering to successfully go from early-stage product concepts to launch.

As a full-stack Staff Content Designer, you believe writing is designing. You see language as a design material and you get others to think the same. You understand how to work in tandem with our UX design team to solve complicated problems with deceptively simple words and how to work within an established content design system. You will enjoy working with cross-discipline partners to define the margins, strategies and outcomes in ambiguous spaces.

Responsibilities:

Develop content strategies and frameworks to drive customer adoption, engagement, and retention

Lead the content design process from discovery and ideation to the final fit and finish of full-fidelity designs

Use the Double Diamond design process to design, test, and iterate on user flows in close collaboration with product, design, and user research partners

Drive a cohesive product narrative and end-to-end consistency in partnership with marketing and customer support teams

Collaborate closely with the Localization team to ensure the English source content will scale to other markets in which eBay operates

Requirements:

Bachelor's degree with 8+ years professional experience in content-focused roles with 5+ of those years on in-product UX content

A portfolio of work demonstrating human-centered design thinking and solutions

Experience leading or co-leading the design process, from early concept to launch

Experience developing a product content strategy for web and mobile, including designing for accessibility and inclusivity

Management of multiple projects in a fast-paced and ambiguous environment

Bachelor’s degree or equivalent in English, journalism, communications, marketing, human-centered interaction or a related field

Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here:

https://www.ebayinc.com/company/diversity-inclusion

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The pay range for this position at commencement of employment in California, Washington, or New York is expected in the range below.

$126,800 - $187,550

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com.  We will make every effort to respond to your request for disability assistance as soon as possible. View our accessibility info to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. For more information see: EEO is the Law Poster and EEO is the Law Poster Supplement.

Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico.

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