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Reporting & Analytics Consultant - Workday Success Plans

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Deliver various services to Workday Success Plans customers. Conduct research, provide configuration guidance, troubleshoot product configuration, communicate effectively, create and deliver customer presentations, provide one-on-one consulting guidance, review customer tenants, maintain product expertise, keep up with industry practices, help drive customer feature adoption. Also deliver other Customer Enablement services such as appointment-based consulting, configuration designs, and deployments.

Primary responsibilities of this role include delivering various services to Workday Success Plans customers. To be successful, this requires: 

  • Conducting research to ensure understanding of customer questions and related Workday concepts.
  • Delivering small scope consulting in response to customer requests; providing configuration guidance, demonstrations, considerations, tips & tricks.
  • Troubleshooting product configuration to resolve or provide optimal product configuration to meet customer business requirements.
  • Clearly and effectively communicating responses and value to customers.
  • Creating and delivering customer presentations on how to use Workday features to achieve business goals (Accelerator Webinars).
  • Providing one-on-one consulting guidance to accelerate customer feature adoption (Feature Accelerator). 
  • Reviewing customer tenants to identify adoption opportunities (Feature Adoption Tenant Reviews).
  • Completing and maintaining product expertise and Workday Certification(s) along with familiarity with Workday roadmap.
  • Keeping up to date with industry practices and the ability to engage with our customers on those topics.
  • Helping drive the creation of new programs to drive customer feature adoption.

 

​In addition to delivering Workday Success Plans services, our Workday professionals will also deliver other Customer Enablement services, such as:

  • Office Hours to conduct appointment-based consulting engagements providing guidance and product expertise to customers 
  • Perform configuration and business requirements reviews with a detailed deliverable calling out opportunities for optimization
  • Provide one-on-one customer configuration designs
  • Deployments including full deployment of Workday features
  • Ability to travel up to 20%

 

About You

 

Basic Qualifications:

  • 3+ years of IT implementation experience
  • 3+ years of experience with Workday Financial Reporting or HCM Reporting (composite reporting, building out reports, etc.)
  • 2+ years of software consulting experience. 

 

Additional Qualifications: 

  • Workday Certification or ability to certify in at least one of the following: Workday Financials or HCM, Workday Reporting
  • Ability to gain a thorough understanding of Workday concepts as new features are released
  • Ability to distill complex concepts into understandable presentations for our customers
  • Ability to multitask and work on multiple engagements and deliverables simultaneously
  • Strong critical thinking skills so as to understand complex, technical process issues and facilitate/influence decision making
  • Excellent verbal and written communication skills in English
  • Bachelor’s degree or relevant work experience required.  Advanced degree preferred
Set alert for similar jobsReporting & Analytics Consultant - Workday Success Plans role in Mumbai, India or Pune, India
Workday Logo

Company

Workday

Job Posted

a year ago

Job Type

Full-time

WorkMode

On-site

Experience Level

3-7 years

Category

Consulting

Locations

Mumbai, Maharashtra, India

Pune, Maharashtra, India

Qualification

Bachelor

Applicants

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