Job Description

About Accenture:
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations Services, and Accenture Song - all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com

Level: Manager | Location: India | Years of Exp: 9+ years of Industry Experience

Explore an Exciting Career at Accenture
Do you believe in creating an impact? Are you a problem solver who enjoys working on transformative strategies for global clients? Are you passionate about being part of an inclusive, diverse, and collaborative culture?

Then, this is the right place for you! Welcome to a host of exciting global opportunities in Accenture Strategy and Consulting.

Role Description:

Acts as an enabler for the effective functioning of a software development team using Agile methodologies. Coaches and mentors, the Service Now Team(s), removing barriers to successful implementation and enabling a continued focus on the task at hand Facilitates Service Now and agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives. Identifies and reports progress via appropriate metrics.

Key responsibilities include:
• Sales & Business Development: Supporting sales by engaging with senior management roles from sales origination to conversion process.
• Client Delivery: Manage relationships with client leadership, coach teams and deliver compelling and net new offerings while creating significant stakeholder value. Managing delivery risk, defining deliverable content, ensuring buy-in of proposed solutions from top management levels at the client.
• Practice Development: Reimagine, build, and transform client business and operations by developing cutting edge assets, tools and methodologies, development of Thought Capital, research, white papers, support development of Go-to-market offerings.
• People Development: Actively participate in engagement and capability development activities.

Preferred Experience
• Be a Service Now master for 1-2 Service Now team(s) with a focus on coaching the team(s) towards self-organization and continuous improvement
• Facilitate Service Now events, discussions and decision making.
• Assist the product owner(s) with creating and maintaining a healthy and ordered and product backlog.
• Improve transparency and create information radiators. Maintain relevant metrics that help the team see how they are doing.
• Reach out to the larger company network for impediment removal.
• Enable cross-team coordination. Take responsibility for managing dependencies between your team(s) and third parties.
• Train and coach stakeholders and middle management, to embrace and enable Agility.
• Assist the organization with Agile scaling efforts.
• Strengthen the presence of Accenture as an Agile center of excellence.
• Participate and contribute to the Accenture Agile Community.
 

Qualifications

Your experience counts
7+ years of industry / consulting experience with 5+ years’ experience in the consulting/industry in technology in the following aspects:

• Using agile methodology values, principles, and practices to plan, manage, and deliver solutions.
• Training, mentoring, and supporting Service Now teams to follow agile values, principles, and practices.
• Determining and managing tasks, issues, risks, and action items.
• Scheduling and facilitating Service Now events, meetings, and decision-making processes.
• Monitoring progress and performance and helping teams to make improvements.
• Planning and organizing demos and product/system testing.
• Ensuring the proper use of collaborative processes and removing impediments for the Service Now team.
• Tracking project processes, deliverables, and financials.
• Preparing and presenting status reports to stakeholders.
• Working with large teams, multi-stakeholder environments and complex digital projects engagements with a preferred global exposure.
• Applying standards, procedures, and processes to implement management system and/or regulatory requirements.
Additionally,
• The candidate should have excellent customer facing capabilities, client relationships & an established track record for delivering consulting engagements.
• Strong analytical and problem-solving skills with demonstrated commitment to quality client service.
• An MBA from a Tier 1 B School and certifications of Lean Six Sigma Black Belt, Service Now, CSM will be an added advantage.