Accenture

http://www.accenture.com/

About

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 710,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities.\n\n

Active Jobs

241 Jobs

Recent jobs

Application Tech Support Practitioner

Accenture

Bengaluru, Karnataka, India

Posted: 23 days ago

Job Description Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : Bachelors degree Summary: As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Roles & Responsibilities: - Expected to build knowledge and support the team. - Participate in Problem Solving discussions. - Provide voice support to clients and resolve their technical issues. - Interact with clients to understand their requirements and provide appropriate solutions. - Troubleshoot and resolve software and hardware issues. - Document and maintain records of client interactions and technical issues. - Collaborate with cross-functional teams to ensure timely resolution of client issues. - Stay updated with the latest technology trends and advancements. - Assist in the testing and implementation of software updates and patches. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management, Service Desk Voice Support. - Good To Have Skills: Experience with ITIL framework. - Strong understanding of IT service management principles. - Knowledge of incident management and problem management processes. - Excellent communication and interpersonal skills. - Ability to prioritize and manage multiple tasks. - Attention to detail and strong analytical skills. Additional Information: - The candidate should have a minimum of 0-2 years of experience in Service Desk Management. - This position is based at our Bengaluru office. - A Bachelor's degree is required.

Trust & Safety New Associate

Accenture

Hyderabad, Telangana, India

Posted: a month ago

Accenture is seeking a Trust & Safety New Associate to join their team in Hyderabad, Telangana, India. The role involves moderating user-generated content to keep the internet safe for leading platform companies. Responsibilities include analyzing and reviewing various types of online content and resolving reported issues. This full-time, on-site opportunity requires individuals with strong resilience, problem-solving, and adaptability skills.

Application Tech Support Practitioner

Accenture

Bengaluru, Karnataka, India

Posted: 2 months ago

As an Application Tech Support Practitioner at Accenture, you will provide ongoing client support, define and resolve system issues, and design solutions using deep product knowledge. Collaborate with teams, utilize Microsoft Windows Desktop Management, and ensure smooth system functioning.

Customer Service New Associate

Accenture

Mumbai, Maharashtra, India

Posted: 2 months ago

Join Accenture as a Customer Service New Associate in Mumbai, Maharashtra, India. Full-time on-site opportunity requiring 0-1 years of experience. Assist in managing customer queries, resolving complaints, and delivering best resolutions with excellent communication skills.

IT Customer Service New Associate

Accenture

Hyderabad, Telangana, India

Posted: 3 months ago

Join as an IT Customer Service New Associate at Accenture. You will be providing support to customers, handling escalations, complaints, and resolving issues efficiently. This role involves email and chat processes in Service Desk Non-Voice Support team for incident and service request resolution.

Quality Engineer (Tester)

Accenture

Chennai, Tamil Nadu, India

Posted: 3 months ago

As a Quality Engineer (Tester) at Accenture, Chennai, you will enable full stack solutions, accelerate delivery, and drive quality across the application lifecycle. Responsibilities include automation script development with Selenium, collaborating for test case prioritization, and implementing automation frameworks for improved efficiency. Must have skills include proficiency in Selenium and experience with Agile Testing. The role requires a minimum of 3 years of Selenium experience and a strong educational background in computer science.