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Associate - Business Operations

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Join as an Associate in Business Operations at Razorpay in Bengaluru, Karnataka, India. Work closely with various teams to drive merchant outcomes by supporting sales, customer success, product, and tech support. Coordinate with internal teams for onboarding, configurations, and resolving merchant queries.

Job description 

Job Summary

  • Work closely with the Sales, Customer Success, Product, Integrations Support, Tech Support and other teams to support their business operation requests to drive merchants and Razorpay outcomes
  • Support the sales team while onboarding a new merchant by managing configurations on internal and external systems and work closely with internal teams such as Activations and Operations Team for other onboarding and configuration processes
  • Coordinate with other teams like Banking, Finance, Support, Integration and Tech for identifying a solution and resolving merchant queries 
  • Own end-to-end communication with the merchant and support in solving queries such as creating manual order reports, reconciling orders, tracking payment statuses etc. 

 

Set alert for similar jobsAssociate - Business Operations role in Bengaluru, India
Razorpay Logo

Company

Razorpay

Job Posted

6 months ago

Job Type

Full-time

WorkMode

On-site

Experience Level

0-2 Years

Category

Operations

Locations

Bengaluru, Karnataka, India

Qualification

Bachelor or Master

Applicants

Be an early applicant

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