Job description 

Role Purpose

The Intelligent Automation Senior Technical Manager for JBS role requires working collaboratively with teams and sponsors to design, execute, and lead teams through transformational change efforts of varying size and complexity. This role will utilize technical, project and change management principles and tools to focus on driving delivery and run support.

What this job involves

Key responsibilities include:

• Lead Delivery and Run support RPA teams
• Be a subject matter expert in Automation, primarily RPA technologies, but also other low code/no code technologies from an design/delivery/maintenance perspective
• Be accountable for overseeing the development of RPA solutions (including building internal capability and/or partnering with a vendor to bring on board best in class automation/RPA build capability) in JBS
• Support the identification of the over-arching framework to deliver RPA from inception to maintenance and ongoing monitoring of RPA digital worker performance
• Work closely with technology to embed a holistic Automation SDLC that integrates and operates effectively with technology infrastructure requirements
• Build and maintain effective communications with key stakeholders, cross functional leaders and project team members
• Lead project teams in support of different project workstreams, and manage overall project activities, plans, documentation and schedules associated with deliverables and milestones
• Be accountable for delivering agreed internal client benefits
• Coach and guide project team members where necessary
• Drive a culture of process re-engineering into automation solution design
• Model and develop robotic process to reduce manual processes and improve employee productivity
• Implement best practices to reduce complexity, improve scalability, reusability, security and increase efficiency through standardisation
• Provide support in performing QA testing and supporting User Acceptance Testing as needed whilst establishing the broader capability
• Ensure robust governance and regular report out to achieve all defined outcomes within defined timeframe, monitor and report on actual savings achieved from the key projects and validate benefit with visible financial or capacity impact, manage close timelines and communicate on a timely basis if deadlines slip, interact with the Business teams and internal stakeholders to resolve issues, manage multiple stakeholders and be responsible for supporting the metrics reporting for the relevant process