Job description 

How will you make an impact in this role?

• Exhibit high level of customer empathy, an ability to see offerings through the eyes of the user, ensuring each new release incrementally enhances the product experience
• Strategic problem solver, who connects the dots of how business requirements solve the problem statement. Outstanding collaboration skills and emotional agility to recognize when a pivot is required to overcome a system or process constraint
• An effective communicator, who consults on how technology can help solve a business need and drives alignment on standard platform capabilities, that can be scaled to new use cases
• Influence without authority with the ability to work in a dynamic, complex environment
• Comfortable with navigating with ambiguity and can switch from high level context with Senior Executives to granular level of detail with Engineers
• Enthusiasm and passion for great products and services. Employs story telling to articulate product vision
• Passion and convictions and the innate ability to inspire followership in others
• Ability to think creatively and influence decision making across departments and levels within the organization

Key Responsibilities:

• Work with stakeholders and engineers to understand and prioritize product features across platforms/products
• Translate and communicate product roadmap into a product backlog of well-defined features with the appropriate acceptance criteria
• Review existing products and workflows for modernization opportunities
• Use analytical abilities and strategic perspective to identify trends & recommend solutions that will help improve user experience
• Communicate and build consensus across multiple departments and partners in creating the software product and platform requirements
• Partner with other product and technology teams to develop, test and deliver the defined capabilities and rapidly iterate new solutions
• Ensure that the appropriate tracking and reporting is in place to monitor performance post launch in order to evaluate future investment
• Perform Demos and Launch Announcements with key team members to demonstrate success and metrics of improvement

Minimum Qualifications:

• University Degree in Computer Science, Information Systems, or other related field (or has equivalent work experience) preferred
• 2+ years experience in Product Management (or technical business analysis) with consistent track record in defining winning product constructs and delivering a product vision and strategy
• Experience with software development lifecycle, Agile Scrum, BDD
• Previous knowledge and experience with delivering at scale are a valuable asset
• Familiarity with one or more modern programming languages and software architecture patterns preferred
• Knowledge and experience of lending and/or accounts receivable preferred

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities