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American Express

https://www.americanexpress.com/

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At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. \n \nThese beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. \n \nFor generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.

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Analyst-Data Science

American Express

Gurgaon, Haryana, India

+1 more

Posted: 17 hours ago

Join American Express's Credit & Fraud Risk team as an Analyst-Data Science. Develop, deploy, and validate predictive models to make profitable decisions. Analyze data, leverage Amex network, and innovate using big data & machine learning solutions.

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Analyst-Data Science

American Express

Gurgaon, Haryana, India

+1 more

Posted: 2 months ago

Job Responsibilities Contribute to defining and articulation of long-term AI product strategy and roadmap with clearly defined business metrics and outcomes. Solve complicated business problems by prioritization & ownership of products and solutions to meet business objectives. Prioritize and manage product backlogs, by balancing the requirements of partners and stakeholders. Evaluate prospective features in AI Products pipeline against changing requirements in the direction of AI adoptions. Contribute to all product lifecycle processes including market (external) research, competitive analysis, planning, positioning, roadmap development, requirements finalization and product development. Translate product roadmap into well defined requirements and acceptance test criteria. Drive end-to-end ML/AI product developments with a team of engineers and designers. Transform MVPs to production grade capabilities in collaboration with engineering teams Contribute to ideation and launch of innovative ML/AI products and capabilities. Innovate ways to evangelize product to drive Amex wide user adoption (For Learn): Curate and Deliver technical trainings in AI, Cloud, Hive and Spark for beginners to advance level users Create POCs for best in class AI-ML innovative products with the potential to scale Minimum Qualifications Strong technical background in AI / ML with background on python, SQL, data analytics and data visualization. Strong quantitative, analytical, and structured problem-solving skills.  Familiarity with ML model development lifecycle (MDLC): feature selection and engineering, different ML model algorithm families, optimizations considerations for ML models, deployment and serving challenges. Knowledge of Big Data Platforms such as Hadoop, Spark and Cloud Platforms such as GCP. Knowledge of designing and building big data tools and frameworks Demonstrate creativity and self-sufficiency along with strong interpersonal/ collaborative skills and experience working in global teams  Understanding of the various ML Model deployment systems and processes with a basic knowledge of various model regulatory and governance policies.  Ability to prioritize well, communicate clearly and compellingly and understand how to drive a high level of focus and excellence with a strong, talented opinionated engineering, UX and QA teams Knowledge of Notebook based IDE for performing AI / ML tasks such as Jupyter and Airflow. Familiarity with product management tools such as Rally, Jira, and Confluence Excellent verbal and written communications skills Undergraduate/Master’s in Computer Science / Information Technology / Mathematics / Operations Research / Statistics, MBA from institutes of global repute. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries  Bonus incentives  Support for financial-well-being and retirement  Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  Generous paid parental leave policies (depending on your location)  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

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Business Analytics I

American Express

Gurgaon, Haryana, India

Posted: 3 months ago

You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. Global Services Group (GSG) brings together the company’s external and internal servicing functions, such as Global Servicing Network, which provides exceptional care to our external customers, and several internal functions which provides many of the vital internal services that make American Express run efficiently.  Sales & Business Enablement utility (SABE)  Reporting , Insights and Operations enablement ( RIO ) within GSG is an internal servicing team providing sale performance reporting and Insights, analytics  & operations enablement services  for all business units in the company Responsibilities:   Analyst Brand Initiative will be responsible for performing due diligence on existing and newly onboarded merchants to ensure compliance with the Acquistion polices and thereby help in evading the illegal or brand damaging activities  Support Brand Initiatives for GMNS Control Management team. Conduct due diligence on new internet merchants to ensure merchant are not engaged in any violations or brand damaging activities Delivery of daily program framework, tasks, processes and communications as required to adhere to the process requirements Critical understanding of different violations Communication with global stakeholders and Compliance Officers Support in internal policy changes Develop ideas to enhance the process where needed. Reporting issues to Program leader, Policy and Program Governance Reporting Team and Third parties  Support the development of registering high risk industries with Global Network business Minimum Qualifications 0-3 years experience in operations/ Control Management/Governance profile Ability to manage multiple priorities simultaneously without close supervision Strong Interpersonal and communication skills and ability to interact at all levels. Excellent problem solving skills (issue identification, problem structuring, analysis, development of recommendations) Demonstrated analytical skills including the ability to think through all aspects of problems and generate possible courses of action  Experience in MS Excel and PowerPoint Preferred Qualifications Graduate/Post Graduation in any discipline