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American Express

https://www.americanexpress.com/

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At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. \n \nThese beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. \n \nFor generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.

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66 Jobs

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Financial Services

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Engineer I

American Express

Bengaluru, Karnataka, India

+1 more

Posted: 14 days ago

You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. How will you make an impact in this role? American Express has embarked on an exciting digital transformation driven by an energetic new team of high performers. This group is nimble and creative with the power to shape our technology and product roadmap. If you have the talent and desire to deliver innovative financial products and services at a rapid pace, serving our customers seamlessly across physical, digital, mobile, and social media platforms, join our transformation team. As a key member in this organization, the programmer will develop, deploy and maintain multiple iterations of automation using capabilities like Robotics Process Automation (RPA), Java, .NET to drive service standardization, reduce defects, and allow for a greater focus on relationship care by our Customer Care Professionals. This role has global scope, working across markets and business units to deliver on the long-term business strategy for GSG (Global Servicing Group). Tech Stack Requirements: Generative AI: Programming: Python, TensorFlow, PyTorch, Hugging Face.NLP Tools: BERT, GPT (OpenAI API), SpaCy, NLTK.Data: Pandas, NumPy, SQL, NoSQL, data preprocessing. Deployment: Docker, Kubernetes, AWS Sagemaker, Google Vertex AI.Optimization: Model fine-tuning, quantization, API integration. Others: Prompt engineering, ethical AI practices. Traditional AI-Based Automation: Programming: Python, Java, C#. RPA Tools: Blue Prism, UiPath, Automation Anywhere. AI/ML: Scikit-learn, XGBoost, OpenCV (for vision tasks). Integration: REST APIs, SOAP, middleware (MuleSoft). Data: SQL, ETL tools, structured/unstructured data processing. Deployment: CI/CD pipelines, cloud platforms (AWS, Azure, GCP). DevOps/MLOps: Git, Jenkins, Docker, Kubernetes. Cloud: AWS, Azure, GCP. Automation Frameworks: Selenium, Ansible, Apache Airflow.   Responsibilities: Analyze requirements/ user stories to appropriately support design activities. Deliver platform automations for Amex internal customers. Drive process assessments for automation opportunities leveraging intelligent automation like OCR, APIs, cognitive, AI, ML etc. Prepare documentation of solution and coding to ensure future maintenance. Create reusable knowledge assets for each automation project. Design, develop, e2e testing, troubleshoot, debugs, evaluates, modifies and maintain automation solutions. Perform enhancement and re-design of implemented automation solution in line with new compliance or process improvements needs. Quick learning attitude for adapting to new enterprise tools and cross-leverage functional knowledge. in automation processes. Drive knowledge sharing session with peers and share best practices for team upskilling. Function as a development member of an agile team and helps drive consistent development practices. Contribute to discussions about tools, methods and approaches. Provide continuous support for ongoing application availability. Ensure timely completion and quality of all documentation and deliverables produced by engineering team. Configure software and equipment and tests platform specific versions.

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Engineer II

American Express

Bengaluru, Karnataka, India

Posted: 18 days ago

Job Description Work Location Options: Hybrid You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. How will you make an impact in this role? We’re looking for a passionate Engineer to join our enterprise ML platform engineering team. To join a top talent organization working on a fast-evolving communication platform that is serving tens of millions of customers around the world. Someone who is passionate about shaping the future of commerce, servicing and marketing; Someone who is obsessive about good design and great code; Someone who can find elegant solutions to hard technical and functional challenges and can work well within and across teams with other bright minds such as himself. If you love to work with APIs, contribute to open source, or use the latest technologies, we’ll support you with an open environment and learning culture to grow your career. Minimum Qualifications Up to 4 years of software development experience in a professional environment and/or comparable experience such as: Must have Java and Python experience. Experience with building RESTful APIs Thorough understanding of JSON, and data structure fundamentals Expertise in objected oriented analysis and design across a variety of platforms Fundamental knowledge of distributed computing and Experience in Big Data Technologies like Spark, Hive, distributed computing. Experience with workflow scheduling tools. Airflow experience is a plus. Demonstrated experience in Agile development, application design, software development, and testing Hands-on expertise with application design, software development and automated testing Experience with distributed (multi-tiered) systems, algorithms, and relational databases Aptitude for learning and applying programming concepts Ability to effectively communicate with internal and external business partners Preferred Qualifications Bachelor’s Degree in computer science, computer science engineering, or related experience required; advanced degree preferred

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Analyst - Data Governance & Management

American Express

Gurgaon, Haryana, India

+1 more

Posted: a month ago

You Lead the Way. We’ve Got Your Back.   With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our  company values  and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. Business Overview: Credit and Fraud Risk (CFR) team helps drive profitable business growth by reducing the risk of fraud and maintaining industry lowest credit loss rates. It utilizes an array of tools and ever-evolving technology to detect and combat fraud, minimize the disruption of good spending, and provide a world-class customer experience. The team leads efforts that leverage data and digital advancements to improve risk management, enable commerce and drive innovation.A single decision can have many outcomes. And when that decision affects millions of card members and merchants, it needs to be the right one. That is where our Product teams come in. Product teams are the backbone of all financial services operations at American Express—it impacts every aspect of the company. As a part of this team, you will work with the industry’s best talent to create smart and innovative strategies that advance our market share and the way we do business. If you are interested in getting to know all areas of our business and can translate our business needs into remarkable solutions, you should consider a career in Product teams. Roles & Responsibilities:   There are diverse set of roles within the Product job family, with varying responsibilities and skill requirements. A brief description of the roles and skills is outlined below:(1)    Product Development – Develop next generation software products and solutions to solve complex business problems using the latest tools and technologies. Collaborate with multiple business stakeholders, technology teams and other product teams to build and iterate on products that directly impact millions of customers and prospects. Manage the implementation of critical products, drive global, reusable, and configurable design, rule authoring, testing, integration, and product launch using low-code tools. This cluster includes a diverse set of roles, with varying requirements on technical acumen – from Low-Code tools to Pro-Code programming skills.(2)   Product Management – Solve complex business problems by ideation, development & ownership of next generation technology products and solutions to meet business objectives in a fast-changing dynamic economic environment. Support execution of all product lifecycle processes including market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch.(3)   Data Steward – Manage end-to-end ownership of enterprise data assets that are used in making business decisions for millions of customers and billions of transactions across the globe. Develop strong subject matter expertise on both internal and external data assets. Act as the custodian for data standardization, data governance, data quality and data ownership, while ensuring compliance and security of the data. Build strong relationships, operate effectively within large cross-functional teams, and influence business stakeholders to drive change.The selected candidate will be allocated to one of these roles depending on the fitment and business needs.The role will entail some of the below responsibilities: - ·       Develop robust data management, data integration and data quality processes by leveraging best-in-class technology ·       Innovate with a focus on developing newer and better approaches using big data technologies ·       Find innovative techniques to bring scale to critical initiatives and enhance productivity ·       Manage world class data products by partnering with enterprise teams including Technology, Design and End-Users to enable buildingof new capabilities, modules, and maintenance of existing assets.   Minimum Qualifications: ·       Strong analytical and problem-solving skills ·       Effective communication and interpersonal skills ·       Ability to solve unstructured problems ·       Ability to work effectively in a team environment ·       Ability to learn quickly and work independently with complex, unstructured initiatives ·       Ability to challenge the status quo and drive innovation ·       Good Programming skills is preferred. Knowledge of Big Data, SQL & Python are a plus

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Analyst-Data Science

American Express

Gurgaon, Haryana, India

+1 more

Posted: 6 months ago

Job Responsibilities Contribute to defining and articulation of long-term AI product strategy and roadmap with clearly defined business metrics and outcomes. Solve complicated business problems by prioritization & ownership of products and solutions to meet business objectives. Prioritize and manage product backlogs, by balancing the requirements of partners and stakeholders. Evaluate prospective features in AI Products pipeline against changing requirements in the direction of AI adoptions. Contribute to all product lifecycle processes including market (external) research, competitive analysis, planning, positioning, roadmap development, requirements finalization and product development. Translate product roadmap into well defined requirements and acceptance test criteria. Drive end-to-end ML/AI product developments with a team of engineers and designers. Transform MVPs to production grade capabilities in collaboration with engineering teams Contribute to ideation and launch of innovative ML/AI products and capabilities. Innovate ways to evangelize product to drive Amex wide user adoption (For Learn): Curate and Deliver technical trainings in AI, Cloud, Hive and Spark for beginners to advance level users Create POCs for best in class AI-ML innovative products with the potential to scale Minimum Qualifications Strong technical background in AI / ML with background on python, SQL, data analytics and data visualization. Strong quantitative, analytical, and structured problem-solving skills.  Familiarity with ML model development lifecycle (MDLC): feature selection and engineering, different ML model algorithm families, optimizations considerations for ML models, deployment and serving challenges. Knowledge of Big Data Platforms such as Hadoop, Spark and Cloud Platforms such as GCP. Knowledge of designing and building big data tools and frameworks Demonstrate creativity and self-sufficiency along with strong interpersonal/ collaborative skills and experience working in global teams  Understanding of the various ML Model deployment systems and processes with a basic knowledge of various model regulatory and governance policies.  Ability to prioritize well, communicate clearly and compellingly and understand how to drive a high level of focus and excellence with a strong, talented opinionated engineering, UX and QA teams Knowledge of Notebook based IDE for performing AI / ML tasks such as Jupyter and Airflow. Familiarity with product management tools such as Rally, Jira, and Confluence Excellent verbal and written communications skills Undergraduate/Master’s in Computer Science / Information Technology / Mathematics / Operations Research / Statistics, MBA from institutes of global repute. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries  Bonus incentives  Support for financial-well-being and retirement  Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  Generous paid parental leave policies (depending on your location)  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities