Description

Team Lead|Team Manager- B&L

Qualification:

Graduate(exclusion BE,Btech,MCA)

Responsibility:

Business,Customer

• Minimal Customer interaction under guidance.
• Understands Domain Process,sub process functions terminologies(such as SOP QC checklists).
• Project,Process Handles First level processing of assigned transactions Complex problems n(procedures,processes)are referred to Supervisor,Line Manager.
• Adhere to quality requirements achieve targets,volumes in given TAT(Turn around time).
• Adhere to the mandatory industry regulation and compliance requirements for the given process.
• Knowledge Management,Understand various document templates and standards(Such as SOPs) to interpret the documents and related terminologies.
• People,Team Management.
• Adhere to org hygiene and compliance needs in terms of Time sheet submission Assimilation and Attendance.

Must Have Skills

• MS Excel
• MS Office

Good To Have Skills

• Account Management-Acquirer
• Acquirer & Acquirer Processor