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Senior Operations Associate (Hybrid - UK Shift)

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Join us in building the future of student housing by performing outbound sales activities, maintaining strong customer relationships, and achieving sales targets under pressure in a high-performing team. This full-time Senior Operations Associate role requires good communication, time management, and objection handling skills in a flexible Hybrid - UK shift.

Job description 

If you are passionate about making international mobility and living seamless and accessible,
then - Join us in building the future of student housing.


Key Responsibilities:-
● Perform outbound sales activities for booking students or other assigned user groups for
their accommodation for short-term or long-term stay
● Act as an aggregator between the property management and the students
● Create an excellent rapport with the assigned demographic to ensure a smooth sales cycle
● Maintain a solid conversion rate
● Perform various tasks related to completing bookings at all times
● Constantly communicate with the assigned leads via WA, Email, and other integrated
tools on CRM.
● Exhibit great customer service and be a part of a high-performing team to achieve QoQ
and YoY growth collectively
● Ability to perform under pressure and self-motivated to complete assigned targets within
a stipulated time


Skills required:-
● Excellent verbal and written communication skills in neutral English
● Active listening skills
● Good time management and planning skills
● Objection handling skills
● Strategic prospecting skills
● Negotiation skills
● Good call-closing techniques
● Proficiency in CRM or other similar software
● Working in a flexible shift of 8 hours as per Business requirements.


Qualifications:-
● Education level - Graduate
● Minimum 60% required in academics
● Experience - 1 to 3 years
● Experience in telesales or similar background will be a plus
● Preferred industry experience in real estate, hospitality, business development or
customer service
● Understanding of the US & Canada market in terms of geography and demographics will
be a plus

 

Set alert for similar jobsSenior Operations Associate (Hybrid - UK Shift) role in Pune, India
Amber Logo

Company

Amber

Job Posted

7 months ago

Job Type

Full-time

WorkMode

Hybrid

Experience Level

0-2 Years

Category

support

Locations

Pune, Maharashtra, India

Qualification

Bachelor or Master

Applicants

Be an early applicant

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