Job description
Skill required: Procurement management - Vendor Management Designation: Management Level - Associate Job Location: Bengaluru Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? • Min. 1.5 years of experience in similar BPO Procurement roles • Collaborate with external/internal clients for data gathering and support the vendor master data set up process (onboarding) • Understand the complexity of the vendor contracts and its SLA/KPI clauses to ensure those are met by the vendors. • Report that the procurement solutions are addressing related client metrics and contracted SLAs for designated service. • Collate performance data for vendor review performance and create monthly/quarterly metrics slides (ppt.) • Communicate effectively with vendors and ensure agreements are drafted and administered in line with contract management guidelines. • Understand the complexity of the Learning Service scope and the strategic direction set by senior management as it relates to team goals. • Ability to make decisions, escalate issues appropriately and complete assignments independently What are we looking for? • Vendor Management • Written and verbal communication • Ability to manage multiple stakeholders Roles and Responsibilities • In this role you are required to solve routine problems, largely through precedent and referral to general guidelines • Your expected interactions are within your own team and direct supervisor • You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments • The decisions that you make would impact your own work • You will be an individual contributor as a part of a team, with a predetermined, focused scope of work • Please note that this role may require you to work in rotational shifts