Role: Sales Strategist.
Experience: 0-4 Years.
Location: Hyderabad, India.
 

Job Description:
Onboarding American restaurateurs on our Client's platform by pitching, convincing and getting them signed for one of the Client's commission packages.

Responsibilities:

• Shift and Schedule Adherence.
• Timely follow ups and schedule calls back to customers where necessary.
• Set high standards of performance for self; assuming responsibilities and accountability for successfully completing assignments / tasks.
• Make advertisers and their needs a primary focus of his/her actions; developing and sustaining productive customer relationships.
• Display expertise through understanding of products and processes.
• Escalate problems/issues to the supervisor / Technical Experts when warranted.
• Meet QA/QC requirements and other key performance metrics.
• Effective use of tools.

Competencies:

• Should be a multitasker in between the tools and work on multiple menus at the same time.
• Should be able to follow up with the Mx via emails, and chatters.
• He or She will perform data processing, database work, and research in this arena.
• Customer Success - Doing the right thing for customers.
• Consulting - Analyze, interpret and advise in order to help Client/Customer to make  the best possible solution to meet their strategic goals.
• Delivering Results - Maintaining a high level of commitment to personally getting things done.
• Quality Focus - Promoting and maintain high standards of quality at work.
• Customer Service - Recognizing and understanding customers needs and delivering in a manner that exceeds customer's expectations.
• Functional Acumen - Having the skills, abilities and knowledge necessary to be effective in the specific functional content of the job.
• Polices, Processes and Procedures - Following organizational procedures and guidelines to accomplish objectives.
• Interpersonal Communication - Communicating clearly and effectively with people inside and outside of the organisation.
• Planning and Organizing - Effectively organizing and planning work according to orgaizational and anticipating needs and priorities.
• Adapting To Change - Adapting to changing situations and restructuring tasks and priorities as changes occur with the business and organisation. 
• Continuous Learning - Striving to expand knowledge and refine skills through education and training. Inspiring others to develop and and refine knowledge and skills relevant to their work.

Mandatory Skills:

• Outbound Sales.
• Excellent Communication Skills.
• Pipeline Management.
• Logical Reasoning.
• Negotiation
• Objection-Handling.
• Place outbound/receive inbound calls - pitching, convincing and getting them signed for one of Client's commission packages.
• Fine with Night Shifts/ Rotational Shifts.
• Upselling Experience.
• Digital Marketing Experience.